Shape Customer Relationships. Drive Business. Create Impact.
At Teklas, our Key Account Managers play a critical role in connecting customer expectations with our business capabilities. We are looking for a customer-focused and commercially minded professional who can understand complex customer requirements, translate them into clear internal actions, and contribute to sustainable business growth.
This role goes beyond managing customer relationships. You will be involved in customer needs analysis, quotation and pricing processes, negotiations, cross-functional coordination, and business follow-up while building long-term relationships with key customers.
What You Will Do
- Build and maintain strong, trust-based relationships with key customers and understand their business priorities.
- Analyze customer needs, requirements, expectations, and potential business opportunities.
- Act as the main communication bridge between key customers and internal functions.
- Manage customer requests for quotations (RFQs) and coordinate the related pricing and cost analysis activities.
- Work closely with internal teams to ensure that quotations are accurate, competitive, and delivered on time.
- Prepare and submit commercial offers and customer-specific documentation.
- Follow up on quotations, commercial activities, and ongoing business opportunities.
- Support and participate in customer negotiations by understanding both customer expectations and internal business requirements.
- Identify potential opportunities to strengthen and expand existing customer relationships.
- Monitor customer requirements and ensure that key actions and expectations are effectively communicated and followed up.
- Prepare regular reports, business updates, and forecasts to support decision-making.
- Contribute to a collaborative, solution-oriented approach across sales and internal functions.
What We Are Looking For
- 3+ years of experience in Sales is preferred.
- Experience in OEM or automotive OEM supplier sales is a strong advantage.
- A degree in Engineering or a related technical field is preferred but not mandatory.
- Good working proficiency in Turkish, English, and German, particularly in speaking and listening/understanding.
- Valid residence and work permit for Germany.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to understand customer needs and translate them into clear and actionable requirements.
- Strong organizational skills with the ability to manage multiple priorities.
- A proactive, collaborative, and solution-oriented mindset.
- Willingness to learn, develop, and take ownership.
- Ability to work effectively with customers as well as cross-functional internal teams.
What Will Make You Successful in This Role?
You will be successful in this position if you can:
You should be able to understand what the customer really needs, analyze the requirements from both a commercial and operational perspective, communicate them clearly to the right internal teams, coordinate the process effectively, and ensure that expectations are met.
- If you enjoy working at the intersection of customers, business, and internal teams, and you are motivated by turning customer requirements into effective solutions, we would like to meet you.
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