Sr. Telecomm Network Administrator

Description

TEKsystems is currently looking for a Sr. Telecomm Network Administrator to support our client in the Annapolis, MD market! This candidate will support the deployment/\"Go-Live\" of their hardware/applications (Interworking function) at an increased scale. The Network Admin will be a core member of their 24/7/365 Operations team to provide Tier 1 layer support for networking and IT administration for ECS (Emergency Communication Service). The network admins day- to- day can vary, but duties are not limited to the following: 1- serve as a point of escalation, 2. Diagnose, Troubleshoot, or escalated tickets, 3. Proactively monitor systems, 4. Assess performance and perform upgrades, 5. Maintain and create SOP's for responses and troubleshooting, etc...

• Based at our office in Maryland, you will be a core member of our 24/7/365 operations team, responsible for providing networking and IT administration for the Emergency Communications Service — delivering mission-critical public safety communications to customers around the clock without interruption.
• You will serve as a senior technical resource across our operations team, providing escalation-level support, proactively monitoring systems, executing upgrades, and ensuring the company's IT infrastructure always operates at peak performance and security.
• You will design, implement, and maintain network operations across global offices and cloud deployments, with a strong DevOps mindset — automating workflows, managing infrastructure as code, and building repeatable, resilient processes.
• You will be responsible for maintaining comprehensive documentation of IT policies, procedures, hardware, and software.
• This role requires availability for on-call duties and scheduled shift rotations to ensure continuous coverage.
• Travel to offices and data centers in the UK, Japan, and USA may be required periodically.

Key Responsibility Areas

1. Provide L3 technical support through 24/7/365 service desk, including on-call rotations and shift-based coverage; respond to, triage, escalated, and resolve incidents in accordance with defined SLAs.

2. Proactively monitor all IT systems, networks, and cloud infrastructure using observability tooling; identify and remediate issues before they impact operations.

3. Design, deploy, and maintain company IT networks— including cloud-hosted environments—with a focus on resilience, redundancy, and security; augment infrastructure to support new projects and services.

4. Ensure IT systems meet security and compliance standards; plan and execute upgrades, patches, and hardening activities.

5. Maintain and administer user accounts, access controls, and application software licenses.

6. Conduct regular audits of IT systems and software; maintain an accurate, up-to-date asset register.

7. Document policies, procedures, infrastructure, and system configurations to a professional standard.

8. Analyze, test, and deploy software patches and updates in a controlled, risk-managed manner.

9. Provide technical guidance and mentorship to junior team members; contribute to knowledge base articles and training materials.

Top Skills' Details:

• 5+ years (Strong experience) within network (or systems) administration with a NOC environment support ISP/Telecommunication customers.
• Very strong experience and ability to troubleshoot/diagnose issues across routers, switches, firewalls, etc. (Specific experience within Juniper, Linux Red Hat 9, and Openshift is highly desired).
• Ability to be customer facing (Should have this experience through NOC/Ticketing) and perform cross functional team coordination. Needs to take initiative and be generally intellectually curious.
• Bachelor's degree in a field related to IT, computer science, or telecommunications.
• Juniper Engineer level certification in both Routing and Switching (JNCIP) and Network Security (JNCIP-SEC).
• Red Hat Certified Engineer (RHCE), and Red Hat Certified Specialist in Security certifications.

Job Type & Location

This is a Contract position based out of Annapolis, MD.

Pay and Benefits

The pay range for this position is $70.00 - $90.00/hr.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Annapolis,MD.

Application Deadline

This position is anticipated to close on Jul 14, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.