Business Lead (m/f/d) Health Companion/ Platform

DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany\’s best-known online pharmacy. In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,022 million in 2024 with more than 10 million active customers.

Context:

We are currently fostering our Rx business from 200m €/year to bn Euros in 2030. However, compared with today’s reality, the future of e-commerce, e-pharmacy and digital health may be a different one. Gen AI LLMs and agentic AI will change the way we interact with digital services dramatically. So will agentic AI change the way digital service offerings will be designed. In this role, you will shape and drive our future business unit AI health companion and report directly to C-Level.

Your Tasks

• Further develop the AI health companion strategy of DocMorris from a user, business, digital health, AI technology, and ecosystem perspective in collaboration with C-Level.
• Own, set-up and further develop the AI health companion business of DocMorris; primarily in Germany, potentially in other countries. You are responsible for the business case, business organisation, and P&L of this new and innovative line of business in close cooperation with the Product Lead of the respective business.
• Manage – in a matrix organisation – to navigate the health companion business with functions like marketing, operations, customer services, BI, controlling, pharmacy, etc.
• Stay up to date with a) regulatory changes, b) ever-evolving technological AI possibilities, c) changing consumer needs and perceptions, d) competitors’ activities and lead by example with the ambition to deliver best results.
• Work collaboratively with several colleagues in Germany, Switzerland, France, Spain, and Portugal.

Your Strengths

• Master Degree, MBA and/or PhD with outstanding results.
• 5+ years of relevant work experience; especially in a high-paced and demanding strategy consulting firm (BCG, McK etc.) or management role in a tech unicorn.
• In-depth tech and AI affinity and knowledge.
• Proven track record of dealing with project challenges of all kinds: intellectual, communication, leadership, etc. The ability to motivate and (indirectly) lead colleagues with a zeal for achieving outstanding results.
• Demonstrated outstanding and agile (i.e. non-bureaucratic) project management experience and growth mindset, with a high degree of self-reflection.
• Ability to communicate according to the needs of various stakeholders (e.g. call centre agent, managers, executive board).
• Proficiency in English is a must. German, Spanish, and/or French is a plus.

Work and live at DocMorris

At DocMorris, we have created an environment that focuses on teamwork. Our employees combine passion and fun at work with drive, initiative, and entrepreneurial spirit. This is how we achieve outstanding results together.

We want to create the healthiest possible working environment in which all employees feel comfortable and can develop their skills. We offer a variety of initiatives to enable a work-life balance, including flexible working hours, part-time work, and the option of remote working. Our benefits include company retirement plans, disability insurance, travel reimbursement, discounted employee stock, and more.

Join our team and actively contribute your ideas and skills to our mission to rethink health. Whether you are a pharmacist, IT expert, entrepreneur, creative idea generator, structured logical thinker, manager, or trainee – at DocMorris, every individual can make a difference.

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