Senior Technical Consultant - ServiceNow (m/w/d/x) in Berlin

Job ID: 845582Senior Technical Consultant - ServiceNow (m/w/d/x)Berlin, Bonn, Bremen, Dresden, Düsseldorf, Frankfurt, Hamburg, Hannover, Leinfelden-Echterdingen, Magdeburg, Munich, Saarbrücken, WolfsburgProfessionalRegularT-Systems International GmbHAbout the positionAs a Senior Technical Consultant - ServiceNow (m/f/d/x), you take on a leading role in the design, architecture and implementation of highly customized ServiceNow solutions for demanding corporate environments. They combine deep technical expertise with strategic vision to translate complex business processes into scalable platform architectures.Your core tasks and responsibilities:Architecture & Development: You design future-proof ServiceNow platform architectures and professionally implement sophisticated developments using JavaScript and the Glide APIIntegration & interfaces: You design and implement seamless system connections via modern REST and SOAP APIsUser Experience: You are driving forward the development of the ServiceNow Service Portal with technologies such as AngularJS, HTML and CSS to ensure intuitive user experiencesInnovation: You evaluate and integrate innovative technologies such as Agentic AI and ServiceNow Otto to fully exploit automation potentialKnowledge sharing & mentoring: In agile teams (Scrum/Kanban), you take on professional responsibility, actively support junior consultants in their development and promote best practices across the teamWith your expertise, you make a significant contribution to taking digital transformation processes to the next level and creating sustainable added value for our customers.Must-Have SkillsServiceNow platform architecture: Several years of profound experience in the conception and design of complex ServiceNow solutionsJavaScript & Glide API: Secure use of modern JavaScript and in-depth expertise in the ServiceNow Glide APIInterfaces & integrations: Field-proven knowledge in developing and connecting REST and SOAP APIsServiceNow portal development: Solid experience in service portal design using AngularJS, HTML and CSSAgile working methods: Routine application of agile methods such as Scrum or Kanban in everyday project workMentoring & Coaching: Enthusiasm and experience in providing professional support and mentoring to junior consultantsLanguage skills: Very good written and spoken German (C2) and EnglishCertifications in the ServiceNow environment (e.g. Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS))Nice-to-haveServiceNow Environment Certifications Certified Technical Architect (CTA)Initial experience in AI/GenAI integrations on the ServiceNow platform (e.g. Now Assist, Agentic AI Workflows)Knowledge of modern web frameworks (React, Vue.js) as a supplement to AngularJSUnderstanding ITILv4 processes (ITSM, ITOM, ITAM) and enterprise architecture principlesExperience with DevOps pipelines, CI/CD, and automated deployment to instancesEnthusiasm for technical coaching and knowledge sharing within the teamWhat we offerFlexible working: Hybrid work model with flexible working hours and individual home office content for your optimal work-life balanceDiversity of locations: Modern offices at numerous locations across Germany, including first-class technical equipmentContinuing education & certifications: Comprehensive training offerings, continuous ServiceNow certifications and freedom for innovative topics such as Agentic AIAttractive remuneration: Performance-based payment (AT framework) including company pension scheme and other corporate benefitsTeam & culture: An open, agile corporate culture with flat hierarchies, regular team events and a spirit of partnershipMobility & Health: Offers for job tickets, bicycle leasing (JobRad) as well as occupational health management and fitness partnershipsAbout T-Systems International GmbHAt T-Systems, we offer our business customers the right system solutions for their digital business. With our portfolio, we ensure that digital transformation reduces complexity, saves costs and makes everyday work easier. Our focus is connectivity, digital, cloud & infrastructure as well as security - Let's power higher performance!Is this job made for you? Then take advantage of this opportunity! Please apply online. Severely disabled people are given priority if they are equally qualified. We are looking forward to seeing you!Your application can be processed by external service providers in Germany. Applications for jobs outside Deutsche Telekom AG can also be processed by recruiters in other European countries. This also applies to the processing of applications for subsidiaries of Deutsche Telekom AG. For our civil servants, therefore, the following note: You are not required to attach documents relevant to personnel records, in particular civil service assessments, with your application. However, you are free to provide these documents voluntarily.Severely disabled people are given priority if they are equally qualified.https://www.xing.com/companies/deutschetelekomaghttps://www.linkedin.com/company/telekomJob BenefitsCompany CultureOpen, agile corporate culture with flat hierarchiesRegular team eventsSpirit of partnershipOffice PerksModern offices at numerous locations across Germany with first-class technical equipmentFinancialPerformance-based payment (AT framework)Company pension schemeCorporate benefitsLifestyle & WellnessJob ticketsBicycle leasing (JobRad)Occupational health managementFitness partnershipsWork-Life BalanceHybrid work model with flexible working hoursIndividual home office optionsProfessional DevelopmentComprehensive training offeringsContinuous ServiceNow certificationsFreedom for innovative topics such as Agentic AI #J-18808-Ljbffr