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- Aufgaben: Help customers via phone, chat, and email while maintaining high satisfaction.
- Arbeitgeber: Join Teleperformance Greece, a leader in customer service for over 30 years.
- Mitarbeitervorteile: Enjoy relocation support, competitive salary, health benefits, and free Greek language courses.
- Warum dieser Job: Work with top global brands and grow your career in a diverse, energetic environment.
- Gewünschte Qualifikationen: Fluent in Chinese and English, with strong communication and problem-solving skills.
- Andere Informationen: Experience a supportive workplace with community initiatives and fun events.
Do you speak Chinese (Simplified/ Mandarin or Cantonese) fluently and have excellent communication skills? Available positions in Customer Service await you in Greece!
Teleperformance Greece connects customers with the world’s top brands for more than 30 years . With a team of more than 12,000 people from 110+ nationalities, we proudly represent leading global businesses – such as Microsoft, Canon, Netflix, Mercedes-Benz, Volkswagen, Audi, Paypal, Miele, and Singapore Airlines – providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
- Fluency in Chinese (Simplified/ Mandarin or Cantonese)
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able in multitasking
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation – all at no cost to you – as well as support with the house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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Chinese Speaking Customer Service Opportunities Arbeitgeber: Teleperformance Greece
Kontaktperson:
Teleperformance Greece HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Chinese Speaking Customer Service Opportunities
✨Tip Number 1
Make sure to highlight your fluency in Chinese and English during the interview. Practice common customer service scenarios in both languages to demonstrate your communication skills effectively.
✨Tip Number 2
Familiarize yourself with the brands mentioned in the job description, like Microsoft and Netflix. Showing knowledge about these companies can help you stand out and show your enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've handled customer service challenges in the past. Being able to share specific experiences will showcase your problem-solving skills and ability to maintain high customer satisfaction.
✨Tip Number 4
Emphasize your ability to work in a fast-paced environment. Share any experiences where you successfully multitasked or adapted to changes quickly, as this is crucial for the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Chinese Speaking Customer Service Opportunities
Tipps für deine Bewerbung 🫡
Highlight Language Skills: Make sure to emphasize your fluency in Chinese (Simplified/Mandarin or Cantonese) and your communication skills in English. This is crucial for the role, so provide specific examples of how you've used these skills in previous positions.
Showcase Customer Service Experience: If you have prior experience in customer service, detail your responsibilities and achievements. Mention any specific metrics you met or exceeded, as well as your ability to maintain high customer satisfaction.
Demonstrate Problem-Solving Abilities: Include examples that showcase your problem-solving skills. Describe situations where you successfully resolved customer issues or improved processes, highlighting your resourcefulness and multitasking abilities.
Express Enthusiasm for the Role: In your cover letter or application, express your excitement about the opportunity to work with top global brands and your willingness to thrive in a fast-paced environment. This will help convey your motivation and fit for the company culture.
Wie du dich auf ein Vorstellungsgespräch bei Teleperformance Greece vorbereitest
✨Showcase Your Language Skills
Since fluency in Chinese (Simplified/Mandarin or Cantonese) is crucial, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in Chinese to show your ability to communicate effectively.
✨Highlight Your Communication Skills
Excellent communication skills in English are also required. Be ready to discuss how you handle customer inquiries and resolve issues. Use examples from your past experiences to illustrate your soft skills and problem-solving abilities.
✨Emphasize Teamwork and Adaptability
The role requires thriving in a fast-paced environment. Share examples of how you've successfully worked in teams and adapted to changes in previous jobs. This will demonstrate your ability to fit into their dynamic work culture.
✨Research the Company and Brands
Familiarize yourself with Teleperformance Greece and the brands they represent, such as Microsoft and Netflix. Showing knowledge about the company and its clients can set you apart and demonstrate your genuine interest in the position.
