Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Provide 24/7 technical support via phone and email for cloud solutions.
- Arbeitgeber: Join an American company specializing in cloud storage services.
- Mitarbeitervorteile: Enjoy relocation support, competitive salary, health care benefits, and free Greek language courses.
- Warum dieser Job: Be part of a Great Place to Work-Certified team that values diversity and community.
- Gewünschte Qualifikationen: Fluent in French with strong communication and technical troubleshooting skills.
- Andere Informationen: Experience Greece's rich culture while enjoying a low cost of living.
Do you have excellent communication skills in French ? Are you into technology? This is definitely for you!
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users from France and Belgium, helping them with their inquiries and technical issues via phone & e-mail.
A new career journey in an awarded working environment begins at the click of the „Apply for this job“ button. Just push it!
What you will be doing:
- Provide 24/7 help-desk support via phone and email
- Follow company and client procedures and guidelines
- Be positive and proactive and have a desire for applying continuous improvement processes
- Exchange ideas and solutions with your colleagues!
Job Requirements:
- Excellent writing & verbal communication skills in French
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you – when applicable)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program : Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Thinking about relocating and wondering about cost of living in Greece?
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.#J-18808-Ljbffr
French Technical Support for Cloud Solutions Arbeitgeber: Teleperformance Greece
Kontaktperson:
Teleperformance Greece HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: French Technical Support for Cloud Solutions
✨Tip Number 1
Make sure to brush up on your technical knowledge related to cloud solutions. Familiarize yourself with common issues users face and how to troubleshoot them effectively, as this will help you stand out during the interview process.
✨Tip Number 2
Practice your communication skills in French, especially in a technical context. Being able to explain complex concepts clearly and concisely will be crucial when assisting customers with their inquiries.
✨Tip Number 3
Show your enthusiasm for technology and customer service during your interactions. Highlight any previous experience you have in these areas, as it demonstrates your commitment and suitability for the role.
✨Tip Number 4
Engage with the company’s culture and values. Research their community initiatives and professional development opportunities, and be ready to discuss how you can contribute positively to their team environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: French Technical Support for Cloud Solutions
Tipps für deine Bewerbung 🫡
Highlight Your Language Skills: Make sure to emphasize your excellent communication skills in French. Provide examples of how you've used these skills in previous roles, especially in customer service or technical support.
Showcase Technical Knowledge: Demonstrate your familiarity with technology trends and troubleshooting skills. Mention any relevant experience you have with cloud solutions or similar technologies.
Express a Positive Attitude: Convey your positive attitude and team spirit in your application. Use phrases that reflect your proactive approach and willingness to contribute to continuous improvement processes.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Highlight experiences that relate directly to providing 24/7 support and working in a collaborative environment.
Wie du dich auf ein Vorstellungsgespräch bei Teleperformance Greece vorbereitest
✨Showcase Your Communication Skills
Since excellent communication in French is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss your previous experiences where you effectively communicated with customers or colleagues.
✨Demonstrate Technical Knowledge
Familiarize yourself with common cloud storage solutions and technology trends. Be ready to answer technical questions and provide examples of how you've solved technical issues in the past.
✨Emphasize Customer Service Experience
Highlight any previous customer service roles you've held. Share specific examples of how you handled difficult situations or went above and beyond to assist a customer, showcasing your positive attitude and team spirit.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving skills and ability to work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your proactive approach to continuous improvement.
