German e-Cigarette Customer Support
German e-Cigarette Customer Support

German e-Cigarette Customer Support

Berlin Vollzeit Kein Home Office möglich
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Auf einen Blick

  • Aufgaben: Join our team to assist customers with orders and provide product education.
  • Arbeitgeber: Work for a leading e-cigarette company making waves in Europe and the US.
  • Mitarbeitervorteile: Enjoy relocation support, competitive salary, health benefits, and free Greek language courses.
  • Warum dieser Job: Advance your career in a diverse, multinational environment while helping customers succeed.
  • Gewünschte Qualifikationen: Fluent in German, basic English, and customer service experience preferred.
  • Andere Informationen: Relocate to Greece with no cost; experience a vibrant culture and low living expenses.

Join our Customer Support team and work with an innovative e-Cigarette company!
The vapor alternative e-cigarette that has managed to dominate the American market, has also become a trend in Europe!
Our company provides customer support services for its users, so we are hiring German talents to join us & work as support representatives to:

  • Assist customers with new orders
  • Educate users how to use the product
  • Provide technical troubleshooting
  • Maintain customer satisfaction & loyalty

Requirements:

  • Great communication skills in German
  • Knowledge of English language
  • Familiarity with computers and MS Office.
  • Work experience in customer service, healthcare or pharmacy is an advantage

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program : Bring a Friend and get up to €3.000 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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German e-Cigarette Customer Support Arbeitgeber: Teleperformance Greece

Join a dynamic and innovative e-Cigarette company that not only leads the market but also prioritizes employee satisfaction and growth. With comprehensive relocation support to Greece, competitive salaries, and a commitment to diversity and professional development, you will thrive in a supportive work environment that values your contributions. Experience a fulfilling career while enjoying the rich culture and low cost of living in Greece, making this an exceptional opportunity for German-speaking talents.
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Kontaktperson:

Teleperformance Greece HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: German e-Cigarette Customer Support

Tip Number 1

Familiarize yourself with the e-cigarette industry and its products. Understanding the features and benefits of the products you will be supporting will help you provide better assistance to customers.

Tip Number 2

Brush up on your technical troubleshooting skills. Since you'll be assisting customers with product usage and issues, being able to quickly diagnose and resolve problems will set you apart.

Tip Number 3

Practice your communication skills in both German and English. Being able to switch between languages smoothly will enhance your ability to assist a diverse customer base effectively.

Tip Number 4

Research the company culture and values. Understanding what the company stands for will help you align your responses during the interview and show that you're a great fit for their team.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: German e-Cigarette Customer Support

Fließende Deutschkenntnisse
Englischkenntnisse
Ausgezeichnete Kommunikationsfähigkeiten
Erfahrung im Kundenservice
Technisches Verständnis
Problemlösungsfähigkeiten
Kenntnisse in MS Office
Kundenorientierung
Teamfähigkeit
Fähigkeit zur schnellen Einarbeitung
Empathie und Geduld
Multitasking-Fähigkeiten
Flexibilität
Interkulturelle Kompetenz

Tipps für deine Bewerbung 🫡

Highlight Your Language Skills: Make sure to emphasize your proficiency in German and English. Mention any relevant experiences where you used these languages, especially in customer service settings.

Showcase Customer Service Experience: If you have previous experience in customer service, healthcare, or pharmacy, detail your responsibilities and achievements in those roles. This will demonstrate your capability to assist customers effectively.

Tailor Your CV: Customize your CV to align with the job description. Focus on skills that are relevant to the role, such as communication skills, technical troubleshooting, and familiarity with MS Office.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work in customer support for an e-cigarette company and how you can contribute to customer satisfaction.

Wie du dich auf ein Vorstellungsgespräch bei Teleperformance Greece vorbereitest

Zeige deine Kommunikationsfähigkeiten

Da die Stelle im Kundenservice ist, ist es wichtig, dass du deine hervorragenden Kommunikationsfähigkeiten in Deutsch unter Beweis stellst. Übe, klare und freundliche Antworten zu geben, und sei bereit, Fragen zu stellen, um sicherzustellen, dass du die Bedürfnisse der Kunden verstehst.

Technisches Wissen demonstrieren

Bereite dich darauf vor, technische Fragen zu den Produkten zu beantworten. Informiere dich über die e-Zigaretten des Unternehmens und deren Nutzung, damit du den Kunden kompetent helfen kannst, insbesondere bei technischen Problemen.

Englischkenntnisse einbringen

Obwohl die Hauptsprache Deutsch ist, wird auch Englisch benötigt. Sei bereit, deine Englischkenntnisse zu zeigen, insbesondere wenn es darum geht, Informationen zu teilen oder mit internationalen Kollegen zu kommunizieren.

Interesse an der Branche zeigen

Zeige dein Interesse an der e-Zigaretten-Branche und den Trends im Bereich Dampfen. Informiere dich über aktuelle Entwicklungen und sei bereit, darüber zu sprechen, wie du zur Kundenzufriedenheit beitragen kannst.

German e-Cigarette Customer Support
Teleperformance Greece
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