Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Support German-speaking customers with product inquiries and technical troubleshooting via phone, chat, and email.
- Arbeitgeber: Join a leading American manufacturer of data technology products with a diverse workforce.
- Mitarbeitervorteile: Enjoy relocation support, competitive salary, health care benefits, and free Greek language courses.
- Warum dieser Job: Advance your career in a Great Place to Work-Certified company while enjoying life in Greece.
- Gewünschte Qualifikationen: Fluent in German and good English skills; prior technical support experience is a plus.
- Andere Informationen: Relocation costs covered, with a vibrant community of over 12,000 employees from 110+ nationalities.
Do you have excellent communication skills in German? Work with our Technical Support team for German Speaking Customers
We are hiring German speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.
What your responsibilities will be:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues.
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
Qualifications:
- Excellent communication skills in German
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software Medium to advanced knowledge.
- Prior experience in technical support / help-desk will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program : Bring a Friend and get up to €3.500 depending on the language
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.
Find out more
Would you like to see more German speaking jobs options?
Do you need even more available jobs ?
Technical Support for German Speaking Customers Arbeitgeber: Teleperformance Greece
Kontaktperson:
Teleperformance Greece HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Support for German Speaking Customers
✨Tip Number 1
Familiarize yourself with common technical issues related to hard disk drives and flash memory. This knowledge will help you troubleshoot effectively during the interview process and demonstrate your readiness for the role.
✨Tip Number 2
Practice your communication skills in both German and English. Since you'll be interacting with customers in German and may need to collaborate with English-speaking colleagues, being fluent in both languages is crucial.
✨Tip Number 3
Research the company and its products thoroughly. Understanding the brand and its offerings will not only prepare you for potential questions but also show your genuine interest in the position.
✨Tip Number 4
Highlight any previous experience in technical support or help-desk roles during your conversations. Sharing specific examples of how you've successfully resolved customer issues can set you apart from other candidates.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Support for German Speaking Customers
Tipps für deine Bewerbung 🫡
Highlight Language Skills: Make sure to emphasize your excellent communication skills in German and your good command of English. Use specific examples from your past experiences to demonstrate these skills.
Show Technical Knowledge: Detail your medium to advanced knowledge of hardware and software. Mention any relevant experience in technical support or help-desk roles, as this will strengthen your application.
Tailor Your CV: Customize your CV to align with the job description. Focus on your technical research skills and any previous roles that involved troubleshooting customer problems.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a great fit. Highlight your ability to maintain solid customer relationships and handle inquiries professionally.
Wie du dich auf ein Vorstellungsgespräch bei Teleperformance Greece vorbereitest
✨Showcase Your Language Skills
Since excellent communication in German is crucial for this role, be prepared to demonstrate your language proficiency during the interview. Practice common technical support scenarios in German to ensure you can communicate clearly and effectively.
✨Highlight Technical Knowledge
Make sure to discuss your medium to advanced knowledge of hardware and software. Be ready to explain how you've used this knowledge in previous roles or experiences, especially in troubleshooting technical issues.
✨Prepare for Customer Interaction Scenarios
Think of examples from your past experiences where you successfully handled customer inquiries or resolved technical problems. This will show your ability to maintain solid customer relationships and handle questions with professionalism.
✨Research the Company and Products
Familiarize yourself with the American manufacturer’s products and services. Understanding their specifications and common issues can give you an edge in the interview and demonstrate your genuine interest in the role.
