Moderator WORK LOCATION: Onsite in Los Angeles, CA JOB STATUS: Full-time WORK SCHEDULE: Mon - Fri START DATE: November 25, 2024 END DATE: April 30, 2025 Role Summary Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager and Project Coordinator. Training will be provided before the start of data collection. Sessions occur onsite in Los Angeles, CA, with additional support staff on-site to manage participant intake and provide technical support. Main Responsibilities Receive participants at work and guide them through the video study in a controlled environment Ensure all recordings are done per project guidelines and upload the data Have all participants complete a survey at the end of each session Follow COVID-19 sanitization procedures after each session Represent and promote the TELUS AI brand Minimum Requirements Technical/troubleshooting skills; address fundamental problems with launching apps and uploading data Familiarity with iOS and Mac OS Experience with data collection and data management Experience with video recording Able to commit to a weekly schedule for the duration of the project Ability to interact professionally with project participants Experience with progress tracking and reporting, comfortable with Excel or Sheets Rate: $33.00 per hour TELUS International Values: TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We embrace change and initiate opportunity We have a passion for growth We believe in spirited teamwork We have the courage to innovate At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability. About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data
Study Moderator - Los Angeles, CA Arbeitgeber: TELUS Digital Europe
TELUS Digital ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in den dynamischen Städten San Francisco, Chicago und Miami eine spannende Möglichkeit bietet, Teil eines innovativen Fahrzeugtestteams zu werden. Mit einem starken Fokus auf Sicherheit und Teamarbeit fördert das Unternehmen eine positive Arbeitskultur, die auf Flexibilität und persönlichem Wachstum basiert. Mitarbeiter profitieren von umfassenden Schulungen, der Möglichkeit, in einem vielfältigen Umfeld zu arbeiten, und der Chance, an bedeutenden Projekten mitzuarbeiten, die einen echten Einfluss auf die Kundenreise haben.
