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- Aufgaben: Support our team with administrative tasks and online case support.
- Arbeitgeber: Join TELUS Digital, a leader in customer service with over 70,000 team members worldwide.
- Mitarbeitervorteile: Enjoy a competitive salary, signing bonus, flexible schedules, and fun office perks.
- Warum dieser Job: Make a difference in a dynamic, multicultural environment while advancing your career.
- Gewünschte Qualifikationen: Fluent in German and English, with a valid work permit for Germany or EU citizenship.
- Andere Informationen: Experience a positive workplace with leisure activities like yoga and gaming.
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
What we offer:
- Attractive salary: 15.38 Euro per hour and fully paid training period
- 2.000€ signing bonus for full-time employees hired in January
- 50€ REWE Voucher for employees hired in January
- Working as part of a dynamic and multicultural team with flat hierarchies
- Advanced job opportunities in our internationally growing company
- Great office at the city center of Essen
- Positive international working environment
- Fun Floor with Nintendo Switch, table tennis, and much more
- Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
- Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
- Attractive employee referral bonus programs
- Intriguing and diverse responsibilities
- Schedule flexibility available
Overview of tasks:
- Back-office support only
- Taking over general administrative tasks
- Provide online support for specific cases
- Achieving and ensuring quality standards
What we expect:
- Ability to work from our office in Essen
- Fluent in German (written and spoken) and a minimum B2 of English
- Valid work permit for Germany or EU citizenship
- Availability to complete up to 4 weeks full time training.
- Affinity with back office services
- Reliable and efficient way of working
- Goal-oriented approach to work
Join our team and apply now!
Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
About us: Since founded in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
TELUS Digital Leipzig | Digital Trust and Safety Analyst with German (m/f/d) Arbeitgeber: TELUS Digital Leipzig
Kontaktperson:
TELUS Digital Leipzig HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: TELUS Digital Leipzig | Digital Trust and Safety Analyst with German (m/f/d)
✨Tip Number 1
Familiarize yourself with TELUS Digital's mission and values. Understanding what drives the company will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your experience with back-office services or administrative tasks. Be ready to discuss specific examples where you've demonstrated reliability and efficiency, as these qualities are crucial for the role.
✨Tip Number 3
Prepare for questions about your goal-oriented approach to work. Think of instances where you've set and achieved goals, especially in a team setting, to showcase your ability to contribute positively to the dynamic environment at TELUS Digital.
✨Tip Number 4
Since the role requires fluency in German and a minimum of B2 English, practice discussing your experiences in both languages. This will not only boost your confidence but also demonstrate your language skills effectively during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: TELUS Digital Leipzig | Digital Trust and Safety Analyst with German (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Digital Trust and Safety Analyst position. Understand the key responsibilities and required skills, especially the importance of back-office support and quality standards.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your fluency in German and English, as well as any previous administrative or back-office roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to TELUS Digital. Mention why you are interested in this role and how your background makes you a suitable candidate. Be sure to express your goal-oriented approach to work.
Prepare for Virtual Interviews: Since TELUS Digital offers virtual job interviews, ensure you are comfortable with the technology. Prepare answers to common interview questions and think about examples from your past experiences that demonstrate your reliability and efficiency.
Wie du dich auf ein Vorstellungsgespräch bei TELUS Digital Leipzig vorbereitest
✨Prepare for Common Questions
Familiarize yourself with common interview questions related to back-office support and administrative tasks. Be ready to discuss your previous experiences and how they relate to the responsibilities of the Digital Trust and Safety Analyst role.
✨Showcase Your Language Skills
Since fluency in German and a minimum B2 level of English are required, be prepared to demonstrate your language proficiency during the interview. Practice speaking about your experiences and qualifications in both languages.
✨Highlight Your Goal-Oriented Approach
Emphasize your goal-oriented mindset and how it has helped you achieve success in previous roles. Provide specific examples of how you set and met goals in a reliable and efficient manner.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific responsibilities of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
