Arabic-speaking Digital Trust and Safety Analyst (m/f/d), Essen
Client: TELUS International
Location: Essen, Germany
Job Category: Support Positions
Work Style: On Site
Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
This is a full-time position.
What we offer:
- Attractive salary: 15.38 Euro per hour and fully paid training period
- Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
- Advanced job opportunities in our internationally growing company
- Great office at the city center of Essen
- Positive international working environment
- Fun Floor with PlayStation, table tennis, and much more
- Comfortable leisure areas and opportunities to join activities like yoga or guided meditation
- Appealing benefits in the office, regular fruit deliveries, and free drinks
- Attractive employee referral bonus programs
- Diverse responsibilities
- Relocation support within Germany for full-time employees (subject to written agreement during hiring)
Overview of tasks:
- Back-office support and online case support
- Achieving and maintaining quality standards
We are looking for:
- Fluent in Arabic (written and spoken) and at least B2 level in English
- Valid work permit for Germany or EU citizenship
- Availability for up to 4 weeks of full-time training
- Affinity with back-office services
- Reliable, efficient, and goal-oriented working style
Join our team and apply now! Our recruiting team is happy to answer your questions at . We look forward to your application. We offer virtual interviews to all applicants.
About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital. Over 70,000 team members provide customer service in more than 50 languages for international partners.
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At TELUS Digital, we foster a diverse and inclusive workplace, hiring based on qualifications, merits, and performance, regardless of characteristics related to diversity.
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