Career at Tennant – Shape the future of cleaning technology
Tennant is a global leader in designing, manufacturing, and marketing cutting-edge cleaning solutions for industrial and commercial markets. With over $1 billion in annual revenue and a bold vision to lead the world in sustainable cleaning innovation, we’re transforming the industry with Tennant Robotics.
To strengthen our team, we are looking for an Associate Product Specialist, EMEA
The Associate Product Specialist supports the in-region product expert for Tennant Robotics solutions. This customer-facing role works closely with Product Management, Sales, Service, Marketing, distributors, and customers to enable successful product adoption and growth within the assigned region. The Associate Product Specialist contributes to gathering regional insights, competitive intelligence, and product feedback while supporting customer engagements, demonstrations, field evaluations, product launches, and training initiatives. This role supports Product Specialist and Director of Product Management by providing responsive product expertise and operational support to customers and regional teams. The Associate Product Specialist must travel up to 50% as needed, with an annual average of 10-20%. This role reports to Product Specialist and Director of Product Management Robotics. The position is being located in our new robotics office in Frankfurt.
Key Responsibilities
Regional Product Expertise
- Support regional subject matter experts for Tennant Robotics products
- Support Sales, Service, Marketing, Customer Success, and distributor teams with product-related questions
- Provide guidance, under the direction of Product Specialist and Director of Product Management, on product capabilities, applications, positioning, and best practices
- Support regional product adoption efforts and drive customer success
New Product Development (NPD) & Product Launches
Assist with launch readiness activities and regional rollout plans
Support field testing, beta programs, and pilot deployments during new product development
Ensure regional teams are prepared to successfully introduce and support new products in close collaboration with Product Specialist and Director of Product Management Robotics
Customer Engagement & Field Support
- Support customer demonstrations, field evaluations, pilot programs, and deployment activities
- Work directly with customers to understand operational requirements and ensure successful outcomes
- Assist in resolving product-related challenges and coordinating support across internal teams
- Build strong relationships with key customers, distributors, and regional stakeholders
- Monitor competitive products, market developments, and customer buying behavior
- Gather and communicate competitive insights to Product Specialist and Director of Product Management to support product positioning
- Assist in developing regional messaging and competitive sales tools
Training & Enablement
- Develop and deliver customer, distributor, service, and sales training in collaboration with Product Specialist and Director of Product Management
- Support creation of training materials, demonstration procedures, and field reference guides
Required Qualifications
- Bachelor's degree in Business, Engineering, Marketing, Robotics, or a related field
- 2-7 years of experience in product support, sales engineering, product management, applications engineering, technical sales, or related roles
- Strong customer-facing presentation and communication skills
- Experience supporting commercial and/or industrial equipment, robotics, automation, or technology products
- Ability to work effectively across sales, engineering, operations, and marketing functions
- Proficiency in Microsoft Office applications
Preferred Qualifications
- Experience with autonomous mobile robots (AMRs), automation, connected technologies, or industrial equipment
- Knowledge of cleaning equipment, facility operations, or commercial equipment industries
- Experience working through dealer or distributor networks
- Multilingual capabilities appropriate for assigned region
- Familiarity with SAP, CRM systems, Power BI, or related business tools
Why Tennant?
At Tennant, you’ll be part of a purpose-driven team that’s passionate about innovation, sustainability, and making a real impact. We offer a dynamic work environment, opportunities for growth, and the chance to help shape the future of cleaning technology.
Begin your journey with us. Let’s reinvent how the world cleans.
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Associate Product Specialist EMEA in Frankfurt am Main Arbeitgeber: Tennant Company
Die Tennant Company ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in der Region Hamburg nicht nur eine attraktive Vergütung und zusätzliche Benefits wie Altersvorsorge und JobRad bietet, sondern auch ein umfassendes Onboarding und kontinuierliche Weiterentwicklungsmöglichkeiten. Unsere offene und innovative Unternehmenskultur fördert Teamarbeit und individuelle Stärken, während wir gemeinsam an einer sauberen, sicheren und gesünderen Umwelt arbeiten.
