User Engagement Engineer (m/f/d) Ref. No. 82243

Join to apply for the User Engagement Engineer (m/f/d) Ref. No. 82243 role at Terma Group.

We are looking for two engineers to help with the user engagement of the Destination Earth Data Lake (DEDL) project for our customer EUMETSAT. Destination Earth is a flagship initiative of the European Commission to develop a highly-accurate digital model of the Earth to model, monitor and simulate natural phenomena, hazards and the related human activities. These features assist users in designing accurate and actionable adaptation strategies and mitigation measures.

DestinE unlocks the potential of digital modelling of the Earth system with advanced accuracy, local detail, access-to-information speed and interactivity.

Responsibilities

• DEDL User Engagement, Engagement Planning – to extend the user bases of the Destination Earth Data Lake.
• Organizing Destination Earth user engagement events, workshops and trainings.
• Working with users to document and communicate use cases and services development experiences in DEDL.
• Identifying and engaging with communities suitable for DestinE Data Lake to encourage further exploitation of DEDL, within the partnership approaches of DestinE.
• Taking part in the regular partnership meetings with implementing partners.
• Destination Earth Data Lake user support and user training.
• Reviewing user requests from DestinE community website and DestinE service desk, and coordinating replies for DEDL related questions.
• Supporting user onboarding requests in DestinE Edge services.
• Contributing to the moderation of DestinE community forum (with a DEDL support focus).
• Providing input into DestinE partner-organised webinars.
• Reviewing the DEDL user facing information and proposing revisions to implement as required.
• Articulating and executing the training action plan from the internal engagement and training strategy.
• Creating user training materials and organising interventions (live sessions; notebooks; user workflow examples based on developed use cases and community discussions).
• Supporting integration of DEDL training materials into DestinE platform training sections (e.g. MOOCs with ESA solution).
• Destination Earth User Exchange Coordination.
• Contributing to the DestinE user exchange events through programme preparation and design, being a member of the programme committee, motivating user and stakeholder presentations, reviewing abstracts and posters, organising sessions (including training) and logistics.
• For the EUMETSAT hosted User Exchange #6, contribute to logistical planning, event communication and onsite management of the event.

Qualifications & Competencies

• Minimum 2 years of relevant experience.
• Master\’s degree or equivalent from an institution of higher education.
• Fluent in English and French.
• Experience with User Engagement within a scientific-related discipline.
• Experience in coordinating between different project entities to support user feedback uptake and user issue management.
• Instructional design within a professional development and adult learning context with an understanding of learning theories and community learning.
• Significant technical experience to support users with the services provided by DEDL.
• An understanding of DestinE, EUMETSAT, and training in the earth system or scientific/technical context is an advantage but not essential.

This is a full-time position to be located at EUMETSAT in Darmstadt, Germany, starting ASAP.

What Terma offers

Terma provides skilled employees with opportunities for growth, a respectful workplace, and a range of benefits. The role offers training and development, and exposure to an advanced technical environment with an international atmosphere.

Responsibilities (at the customer site)

• Great opportunities for training and personal development
• Challenges in an advanced technical environment
• International and cosmopolitan working atmosphere
• An employment contract with an attractive package with extra-legal benefits
• Highly competitive salary

Recruitment depends on successful selection by the customer.

Additional information

For further information, please contact Mrs. Raluca Moise by telephone or email. To ensure your application reaches us, apply through the link below with a Cover Letter and an up-to-date Curriculum Vitae. Applicants must hold all appropriate documentation and permits to work in Europe.

Terma Group is a high-tech company delivering products and systems for defense, non-defense and security applications, including space technology. Terma is headquartered in Aarhus, Denmark, with international operations.

Application deadline: October 2025.