Operational Sales Support (IEFP Trainee Program)

The Operational Sales Support is responsible for maintaining the catalogue and POS materials, managing and maintaining the customer database, samples, free goods. He/she will prepare presentations with relevant business information and be well prepared with product information in order to introduce it to customers, supporting them with the best technical information. He / She will assist the Sales Field Manager.

Responsibilities

• New listings (master data information)
• Samples, free goods
• Management of Samples Requests Form. CS have access to different files (including ICP list) to check the correctness of the NART (e.g. Nart closed, non-active, active on a different channel, etc).
• Send product samples to customers / sales reps (check if available in the office / indicate which ones to request to warehouse / ship by mail)
• Shipment of campaign trade gifts to customers
• Presentation: supports the preparation of customer meetings e.g. data, analysis, ppt presentation
• Product information:
  • Asking PM general info about a product (mainly request done by our Sales Teams)
  • Customized campaigns for customers, proposal of range, discounts and visual presentation (ppt)
  • Send Safe Data Sheets / PI Sheet / Pictures to customers and sales team
  • Sending to customers info about products, descriptions, pictures, catalogues, flyers

Qualifications

University degree preferred (economics, business administration, marketing, …) or bachelor with additional job related certifications/experiences.

Fluent in English (B2) both verbal as in writing, Spanish (A2) is a plus.

Advanced knowledge in Excel, good knowledge in other MS Office tools.

Fluency in Portuguese is mandatory.

Skills and Knowledge

• Strong communication skills, both written as verbal
• Ability to multi-task