Working Student within Customer Service Offer Management (d/f/m)

Working Student within Customer Service Offer Management (d/f/m)

Hamburg Area

Part time

2024-08-26

Posted Yesterday

JR10285433

Job Description:

In order to support the Cabin Offer Management team, Airbus Operations is looking for a

Working Student within Customer Service Offer Management (d/f/m)

You are a full time student, looking for a working student position? Then apply now! We look forward to you supporting us in the Customer Service Cabin Offer Management team as a working student (d/f/m) with approx. 18 hours a week!

• Location: Hamburg Finkenwerder
• Start: 01.10.2024
• Duration: Until 31.12.2025, with the option to extend.

The Cabin Offer Management team is part of Airframe Services in the Customer Services division of AIRBUS. Our mission is to provide Technical Offers & ROMs (Rough Order of Magnitude) for airline customers and their AIRBUS fleet. The team is the E2E leader for upgrading technical offers and ROMs from initial customer request to final acceptance by the customer. It encompasses leading a multi-functional project team during the complete process.

Definition working student

Working students are students who are enrolled at a University or some other institution of higher education, and who are employed in a reasonably long, fixed-term position parallel to their studies. This position must not be confused with an internship or with the possibility of writing a final thesis.

This employment usually takes place directly on the company’s premises. A working student’s main focus remains on their studies, which is why, during term-time, working students are not allowed to work more than 20 hours per week.

Working students therefore usually work near their place of study, so as to conveniently combine studying and employment.

Your location

You will be working at the largest production site for civil aircraft situated in Hamburg. Its location on the southern banks of the river Elbe includes the option to commute by ferry. Experience the special flair of Hamburg in your spare time where vibrant cosmopolitan culture meets nautic legacy.

Your benefits

• Attractive salary and work-life balance with an 18-hour week (Flexible working hours).
• A final thesis is possible after consultation with the department.
• Mobile working after agreement with the department.
• Work with modern/diversified technologies.
• At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings.
• Opportunity to participate in the Airbus Community to expand your own network.
• You are a fully empowered team member with its own tasks and responsibilities working in close collaboration with the Offer management team and its interfaces.
• International environment with the chance to network globally.
• Challenging tasks and unique high tech products and services.
• Traveling in Europe, overseas or within Germany (team events) is possible after consultation and agreement from the department.

Your tasks and responsibilities

• Support continuous improvement of the End-to-end Offer process for the on time, on cost and on quality delivery of a complete, accurate and competitive offer.
• Support performance management.
• Lead improvement initiatives (fully empowered).
• Support the Offer Managers in leading a multi-functional team/cross functional team incl. Engineering, Procurement, Supply Chain, Finance/Costing, Product Programme, Sales (worldwide located) and Marketing according to the defined project governance (incl. offer review meetings and steering up to senior management level).
• Data Analysis.
• Challenge the status quo and proactively propose improvement initiatives in processes, tools and way of work.
• Support project and performance reviews (internal and external).

Desired skills and qualifications

• Enrolled full-time Bachelor or Master’s student in the area of Industrial Engineering, Engineering, Business Administration, Data Science/Data Analytics or Aerospace or an equivalent field of study.
• Stakeholder management skills.
• Data analytics skills.
• Project management experience.
• First experience in customer services is a clear plus.
• Solid financial understanding incl. experience in business case calculation is a plus.
• You have good IT skills incl. Microsoft Office and GSuite application.
• Ideally you are confident with SAP.
• Like to work in a transnational team and you bring a positive mindset.
• Adapt to different stakeholders & management levels and have good communication skills.
• The ability to convince and motivate people.
• You like to work autonomously on the one hand and on the other hand you are a real team player and collaboration is important for you.
• Structured way of work completes your profile.
• English at negotiation level.
• German advanced.

Please upload the following documents: cover letter, CV, relevant transcripts, enrollment certificate.

Not a 100% match? No worries! Airbus supports your personal growth.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Operations GmbH

Employment Type:
GE – Werkstudent

Experience Level:
Student

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.