Responsibilities
- Evaluate closed captions for accuracy, synchronicity, completeness, and placement.
- Test live, linear, and on-demand content as applicable.
- Identify caption timing, truncation, speaker attribution, and placement issues.
- Capture test evidence and document defects with clear reproduction steps and severity ratings.
- Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls.
- Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.
Requirements
- 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
- Hands‑on experience evaluating closed captioning quality
- Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
- Experience testing physical TV devices using remote controls
- Ability to document findings clearly with supporting evidence
- Strong written communication and reporting skills
- Experience testing smart TVs, set‑top boxes, or streaming devices (preferred)
- Familiarity with caption customization features and UI discoverability testing (preferred)
- Knowledge of CVAA or device‑level accessibility requirements (preferred)
- Accessibility or QA certifications (CPACC, WAS, or similar) (preferred)
- Certifications: CPACC, WAS
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