Automatisierungstechniker - Customer Service & Support

Resident Automation Controls Technician The Resident Automation Controls Technician supports our customer on automation topics related to controls and software. This position requires a broad-based electrical, mechanical, and controls skillset along with a proactive approach to identifying ways to improve the site’s performance. Based at our customer site, the Resident Automation Controls Technician must represent the TGW image and ensure that a professional relationship with the client is developed and maintained. This is an onsite position for our customer in Austin, TX. This shift is 7:00a - 5:00p with a work schedule of ten days on four days off.

What you’ll be handling Identify, troubleshoot, and resolve electrical and controls issues as quickly and practically as possible to achieve optimal performance. Perform root cause analyses, document troubleshooting steps, and record controls solutions. Coordinate with internal Controls Department for enhancements, upgrades, and change control. Complete maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton-opening systems/ Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation. Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations. Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned. What you’ll need Associate degree or technical certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or related field, or equivalent experience. Demonstrated experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing/distribution, or related environments. Knowledge of PLC programming and troubleshooting. Familiarity with Supervisory Control and Data Acquisition (SCADA). Strong ability to interpret electrical and mechanical schematics for use in diagnostics. Experience with Profibus and Profinet. What you'll receive TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. TGW is an equal opportunity employer. In dieser Position warten unter anderem folgende Benefits Additional benefits Alle Benefits