Customer Quality Engineer (f/m/d)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Quality Engineer (f/m/d) for the Henstedt-Ulzburg, GER facility.

Position Summary:

In this role, you will be responsible for ensuring customer quality metrics are met or exceeded to maintain preferred supplier status. You will lead customer quality reviews and collaborate with internal and external teams to drive root cause corrective actions and address non-conforming events. Additionally, you will oversee RMA processes and develop quality plans to support customer product requirements.

Position Responsibilities:

• Responsible for meeting/exceeding customer quality metrics to ensure customer preferred supplier status.

• Conducts customer quality reviews with customers and internal BDSI organization.

• Leads technical calls with suppliers

• Works in collaboration internally with supply chain and externally with the customer on supplier management work transfer process

• Drives root cause corrective actions (RCCA) with customers, suppliers and internal BDSI organization.

• Works to address non-conforming events

• Works with customers on RMA products and submits documents for MRB approval.

• Writes quality plans for customer products.

Basic Qualifications (Required Skills/Experience):

• 2+ years of related work experience or equivalent combination of formal education, on-the-job training, and/or work experience.

• 1+ years of experience with execution of root cause corrective actions (RCCA)

• Intermediate or higher proficiency working with Microsoft Office products (Outlook, Excel)

• Fluent in English on a highly technical and professional level.

• Business fluent proficiency of German

• Solid experience with common ERP systems with SAP being highly preferred.

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s Degree – Engineering or related field of study

• Profound experience working in a customer-facing role.

• Six Sigma certification

• Previous Aerospace experience

Conflict of Interest:

• Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Benefits (Germany):

• Annual salary reviews

• 30 days of paid vacation, which increase with length of service

• Social benefits such as capital-forming benefits, a childcare allowance, and a contribution to the company pension plan

• Cross-functional and international work in teams around the globe

• Tailored training opportunities for your area of work

• Regular working hours and flex time

• An in-house cafeteria with subsidized meals

• A subsidy for the HVV ProfiTicket

• Free-to-use e-charging stations

• Bicycle leasing (JobRad) with attractive conditions

• A subsidized membership in the EGYM Wellpass program

Work Authorization:

This requisition is for a locally hired position in Germany. Candidates must have current legal authorization to work immediately in Germany.
Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.

Come and join the Boeing Family. Please send us your meaningful application documents, including your salary expectations and your earliest possible start date. Applicants with disabilities will be given priority consideration if they have the same qualifications and suitability. We look forward to your application exclusively through our online portal.

Applications for this position will be accepted until Sept. 17, 2026

Export Control Requirements:

This is not an Export Control position.

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Shift:

Not a Shift Worker (Germany)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.