Field Service Engineer (all genders) Frankfurt/Darmstadt Region

Field Service Engineer (all genders) Frankfurt/Darmstadt Region

Darmstadt Vollzeit Vor Ort
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The businesses of Merck KGaA, Darmstadt, Germany

Reference: 137_716578_302063

Your Role

As a Field Service Engineer (all genders) you will be affiliated with our Darmstadt office while providing field service support to customer sites across Germany and, when required, throughout Europe. In this role, you will install, maintain, troubleshoot, and repair production material systems used in semiconductor manufacturing. These systems enable the production of chips found in technologies such as smartphones, LEDs, and flat-screen TVs. You will ensure the reliable operation of gas and chemical distribution systems, blending equipment, critical monitoring, and life-safety systems while delivering excellent customer service. In this role, you will perform preventive maintenance, equipment inspections, technical troubleshooting, and accurate service documentation, while providing practical solutions for equipment operation and configuration. This position requires up to 85% travel and a strong commitment to quality, safety, and operational excellence.

Who you are

  • Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or another technical discipline
  • 2+ years of experience in the semiconductor, chemical or other manufacturing setting is an advantage
  • Strong analytical and troubleshooting skills with the ability to interpret technical documentation
  • Experience in performing preventive maintenance, equipment troubleshooting, and documenting service activities
  • Committed to quality, safety, and following established procedures and escalation processes
  • Strong communication and customer service skills with the ability to work independently and remotely; Excellent written and verbal communication skills in English; basic German language skills are required
  • Physically able to perform the essential duties of the role, including lifting equipment, climbing ladders, working in confined spaces, and wearing and using required personal protective equipment (PPE)
  • ISO 9000/9001 awareness or knowledge of semiconductor manufacturing processes is an advantage; A valid passport and driver's license with a clean driving record (past 36 months) are required

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

The group you'll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their...

Employment Type: FULL_TIME

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Field Service Engineer (all genders) Frankfurt/Darmstadt Region Arbeitgeber: The businesses of Merck KGaA, Darmstadt, Germany

Unser Unternehmen ist ein hervorragender Arbeitgeber, der eine vielfältige und inklusive Arbeitskultur in Corsier-sur-Vevey, Schweiz, bietet. Wir fördern die persönliche Entwicklung und Karrierechancen durch innovative Projekte im Gesundheitswesen und Biotechnologie. Unsere Mitarbeiter profitieren von einem dynamischen Umfeld, in dem Kreativität und Zusammenarbeit geschätzt werden, sowie von der Möglichkeit, an bedeutenden Initiativen zur Verbesserung des Lebens von Patienten weltweit teilzunehmen.

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Kontaktdaten:

The businesses of Merck KGaA, Darmstadt, Germany Recruiting-Team