ServiceNow Account Executive

The Cloud People (TCP) stands out. We are a fast-growing company – and a pure-play ServiceNow partner. Our unique culture has been key to our success: we genuinely believe that work should be fun in order for people to perform at their very best.

With strong growth over the past six years, we now have more than 400 ServiceNow consultants across Europe and Brazil. As part of NTT DATA Business Solutions (NDBS), a global technology leader delivering world-class IT services and innovation across more than 30 countries, TCP also has access to an additional 1,000+ dedicated ServiceNow consultants to support our mission of bringing customers to success with ServiceNow as the engine for Digital Business Transformation.

As we continue to grow, we are now looking for a ServiceNow Account Excecutive to join our German team.

About the role

This is a sales role with a strong focus on ServiceNow solutions, license sales, and customer value creation. A key part of the role will be to leverage our ServiceNow Pre-Buy Agreement to identify opportunities within the German mid-market, introduce customers to the value of ServiceNow, and drive both license and services revenue.

You will also have the opportunity to work with the wider NDBS customer base, helping existing SAP customers understand how ServiceNow can complement their technology landscape and support their digital transformation.

If you are passionate about ServiceNow, enjoy creating new business opportunities, and know how to turn customer needs into successful solutions and sales, this could be the opportunity for you.

Responsibilities

• Identify, develop, and close new ServiceNow sales opportunities, with a particular focus on the German mid-market
• Drive ServiceNow license sales through our Pre-Buy Agreement, identifying customers and opportunities where ServiceNow can create tangible business value
• Develop both new and existing customer relationships and create a strong pipeline of ServiceNow opportunities
• Leverage the NDBS customer base to identify cross-selling and new business opportunities for ServiceNow
• Engage with customers to understand their business challenges, strategic priorities, and existing technology landscape
• Position ServiceNow solutions and demonstrate how they can complement and extend existing customer environments
• Develop opportunities from initial qualification through solution shaping, proposal, negotiation, and closing
• Collaborate closely with ServiceNow consultants, solution architects, partners, and internal stakeholders to develop compelling customer solutions
• Drive both license and professional services opportunities, ensuring a strong connection between the customer's ServiceNow investment and successful implementation
• Plan, lead, and coordinate customer meetings, workshops, and sales activities
• Prepare proposals, manage sales processes, and coordinate tenders where relevant
• Build trusted relationships with decision-makers and key stakeholders
• Achieve agreed sales targets and contribute to the continued growth of TCP's ServiceNow business in Germany

What we're looking for

• Experience in ServiceNow sales, solution selling, account management, or business development
• A strong understanding of the ServiceNow platform and its value to customers
• Experience selling software, SaaS, IT solutions, or technology services
• Ability to identify customer needs and translate them into relevant ServiceNow solutions and business opportunities
• Experience developing new business and managing sales opportunities through the full sales cycle
• Strong commercial understanding and the ability to sell both software licenses and professional services
• Experience working with mid-market customers is highly relevant
• Existing relationships within the German business/technology market are a strong advantage
• Experience with or knowledge of the NDBS/SAP ecosystem is an advantage, particularly an understanding of SAP customers and their technology environments
• Experience with complex IT sales and longer sales cycles is an advantage
• Strong presentation, negotiation, and communication skills
• Excellent relationship-building capabilities and a consultative approach to sales
• Fluent in German and English

Most importantly, you are commercially driven, curious about technology, and able to create opportunities rather than simply respond to them. You enjoy working collaboratively with technical experts and are motivated by helping customers discover new ways of working.

We offer

• The opportunity to play a key role in accelerating ServiceNow growth in the German market
• The opportunity to work with the ServiceNow Pre-Buy Agreement and a strong existing NDBS customer base
• Competitive salary and attractive compensation package
• A fun, inclusive, and collaborative work environment
• Strong opportunities for professional development and career growth
• Access to ServiceNow expertise, training, and certifications
• A modern, flexible workplace with the opportunity to make a real impact as the business grows

The TCP Culture

Becoming part of The Cloud People means joining a team where our culture is built around the four F's:

Fun: We enjoy our work – every day – and create a social and inclusive working environment.

Fair: We have a fair and transparent development system that rewards competence and knowledge, giving everyone equal opportunities to grow through courses and certifications.

Focus: We focus exclusively on one leading platform – ServiceNow – to ensure we provide our customers with the best expertise in the market.

Future: We believe the workplace of the future is modern, flexible, and simple, with room for creativity and minimal time spent on unnecessary reporting.

Ready to help us bring ServiceNow to even more customers in Germany? Join The Cloud People and be part of the journey.

#J-18808-Ljbffr