Commercial Controller - Chilled Food Manufacturing

Key Responsibilities

• Leading the day-to-day commercial relationship with Tesco across agreed categories and buying areas.
• Developing and delivering customer business plans that drive revenue, margin, share and long-term value.
• Building trusted, strategic relationships with Tesco stakeholders and acting as a credible ambassador for The Compleat Food Group.
• Working closely with the Customer Director and cross-functional teams to align commercial priorities, supply chain capability, NPD plans and operational delivery.
• Using category, market and sales insight to identify performance drivers, opportunities and clear action plans.
• Creating and managing annual promotional plans, tracking performance and ensuring activity delivers commercially.
• Influencing internal teams across production, supply chain, technical, NPD, finance and category to deliver against customer and business objectives.
• Supporting strategic partnerships, open-book costing conversations and commercially robust decision-making.
• Managing and supporting a small team including ensuring clear targets and objectives, performance and career development.

We're looking for a commercially sharp, relationship-led senior commercial professional with strong retailer experience and the confidence to build relationships at buyer level and above.

You'll bring the gravitas to represent The Compleat Food Group externally, the curiosity to spot new opportunities and the drive to turn insight into action.

This is a role for someone who thrives in chilled food, understands the pace and complexity of short shelf-life categories, and wants to play a meaningful part in the next phase of growth for a fast-moving, entrepreneurial, multi-site national food group.

Hybrid Working with travel across UK manufacturing sites and weekly customer visits.

Requirements

• Strong commercial experience within chilled food, short shelf-life or fast-paced grocery categories.
• A proven track record of working with major UK retailers, ideally including Tesco, at buyer level or above.
• Experience across own-label and branded products, with a clear understanding of what leading retailers expect from supplier partners.
• Excellent commercial judgement, financial literacy and analytical ability.
• Strong category awareness, with the ability to translate insight into growth plans and customer value.
• Confidence managing complex customer relationships and influencing at senior level, internally and externally.
• A proactive, resilient and entrepreneurial mindset, with the energy to spot opportunities and make them happen.
• Outstanding communication, attention to detail and stakeholder management skills.
• Remuneration & Benefits
• Competitive Salary + Bonus+Car Allowance+EV Salary Sacrifice Scheme
• Hybrid Working with travel across UK manufacturing sites and weekly customer visits
• Financial & Lifestyle Benefits
• Competitive Car Allowance
• Company Bonus Scheme recognising performance and contribution
• Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days' annual leave (including bank holidays) with the option to purchase extra
• Holiday Discounts Available via our online retail discount platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points - available at selected sites
• Health & Wellbeing
• 24/7 access to Grocery Aid for free financial, emotional, and practical support
• Physical Wellbeing Hub - free on-demand exercise programmes, online classes and multiple gym discounts
• Free diet & nutrition advice with access to thousands of meal plans and healthy recipes
• Online wellbeing support - from mindfulness to lifestyle resources
• Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid
• Career Growth & Development
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Industry leading company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards portal
• Community & Culture
• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups - including Women @ Compleat
• New baby gift for new parents
• Who This Role Would Suit

This role would suit a senior commercial candidate from the chilled food industry who is ready to accelerate their career in a fast-growing business.

You may already be managing a major retailer account, or you may be ready for the next step into a larger, more strategic customer relationship where your commercial impact will be highly visible.

How We Recruit

At The Compleat Food Group, we believe great teams are built on difference.

We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work.

We're proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect.

If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you - confidentially and with care.

We hire the best people for our roles, not the same people.

Whoever you are, wherever you're from, we focus on what you do and the impact you could make in our business.

Our recruitment process is fair, accessible, and designed to give everyone an equal chance.

You'll also find benefits that support people at every life stage, plus active internal networks - including Women @ Compleat, LGBTQIA+, and Neurodiversity.

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