Key Account Coordinator (m/w/d)

Description

Manage and release basic orders, and track daily for monthly reporting.

1. Work with Demand Planning to assess OOS\’s, and manage Retailer communication.
2. Manage & release all newness orders that come in via EDI.
3. Access SAP to track orders placed and shipped to assist Key Account Manager to adjust monthly sales forecast accordingly.
4. Liaise regularly with Order Management and Warehouse to manage orders.
5. Ensure changes from brand marketing calendar and shipping plans are updated and consistent across all spreadsheets, advise relevant parties when changes are made.
6. Work with marketing teams, retailers and warehouse on changes to delivery dates/quantities for new/promotional products. Ensure action/communication to all involved/affected by changes.
7. Manage & updated Existing & New & Closed Doors tracker.
8. In conjunction with Brand Marketing, review product availability and update Basic Stock Order Form and distribute to Stores, and Field Teams Nationally.
9. Distribute monthly Demonstration report from Finance to the ACEs for review.
10. Maintain sales spreadsheets with updated information during fiscal year.
11. Each month monitor SOH reports to identify significant over and under stocks.
12. Run BI reporting to populate sales spreadsheets.
13. Prepare PowerPoint presentations for sales meetings i.e.: retailer meetings, international visitors and brand meetings.
14. Assist with reporting documents.
15. Provide assistance in administration tasks when requested.
16. Co-ordinate Travel, Accommodation and Car /Venue Hire as required.

INTERNAL

1. Co-ordinate relevant information and participate in executing Conferences and International visitors pertaining to Sales.
2. Co-ordinate sales figures and prepare PowerPoint presentations showcasing sales performance and strategies required by Commercial Sales and Brand Management.
3. First point of contact for Genpact Sales enquiries.
4. Build relationships and maintain constant contact with key retailer\’s stock management teams in relation to order planning/processing and any stock related issues/opportunities.
5. Responsible for Retailers Master data files.
6. Discuss and resolve all necessary issues with the retailer\’s stock management teams and escalate where necessary.
7. Analyze fulfilment rate and identify issues/opportunities for action with Brand Marketing, Supply Chain or retailers\‘ systems/processes.
8. With Commercial Manager and Brand Marketing teams, work with retailers to issue central return authorizations for excess stocks, discontinued and slowest selling lines.
9. Prepare initial review for Sales Planning and/or Commercial Manager.
10. Work with Corporate CRM team to cascade CRM and monitor sales KPI\’s.
11. Be the point of contact for field teams and POS for major stock ordering/supply problems, and administration support.
12. Assist in the preparation of Business Plans & Commission templates & distribute to the field team.
13. Raise No Charges for Field & Counter Sales collateral as required.
14. Organize updates & reprints of Field & Counter Sales collateral and GWP tracking.

Qualifications

1. Any other assignment as instructed by the Company.
2. University Bachelor\’s Degree or above in business related disciplines.
3. A minimum of 2 years\‘ proven retail sales planning experience in large multinational corporations or matrix organization.
4. Strong business acumen with cost-conscious, result-driven and customer-oriented mindset.
5. Attention to details, work under pressure and manage tight schedule.
6. Well-organized with ability to prioritize, able to multi-task.
7. Good command in computer skills including Excel, Word.

#J-18808-Ljbffr