Revenue Manager

Company Description

The Hoxton’s second hotel in Germany is set to open in Hamburg, a city of stunning architecture criss‑crossed by hundreds of canals and home to parks, cultural venues and a bustling gastronomic scene.

Set as part of the exciting Alter Wall redevelopment project, The Hoxton, Hamburg will feature 188 bedrooms of varying sizes, a large lobby bar and ground floor restaurant, a beautiful rooftop restaurant and the apartment – The Hoxton’s signature meeting and event space.

Job Description

We are looking for a

Revenue Manager to join our team at The Hoxton, Hamburg.

• What you’ll do
• Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives – Mind Share, Market Share, Channel Share – in all aspects of revenue management, sales, marketing, and operations.
• Chair the weekly revenue meeting for your assigned property(ies) to collaborate on revenue management, sales and marketing strategy with the hotel and support teams, ensuring decisions are understood in terms of operations and profitability.
• Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy and reporting.
• Collaborate regularly with the General Manager and sales, brand and digital teams on high‑level strategy decisions across market segments and distribution channels.
• Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business.
• Deliver weekly, monthly and ad‑hoc data analysis and reporting.
• Identify and report on actions taken with regard to important trends such as pace, group pace, booking window and booking channel.
• Achieve room revenue goals (budget, Rev PAR Index, etc.) with a focus on profitability.
• Prepare the annual hotel revenue budget and maintain ongoing results analysis.
• Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix together with ongoing results analysis.
• Monitor competitors’ products and revenue‑management practices, and watch new hotel developments and local market demand generators.
• Maintain strong relationships with third‑party partners, including OTA market managers.
• Oversee channel management including rate loading and inventory management.
• Maintain the continued usage and maintenance of the revenue‑management system, including forecast validation and daily interaction with the system and decisions it produces, as well as configuration and maintenance tasks.

Qualifications

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• Positive impact mindset, leaving guests with memorable experiences.
• Can handle task‑oriented work without ego.
• Willingness to try new approaches and experiment.
• Excellent teamwork skills and a sense of fun.
• Technical proficiency with hotel systems; experience with Opera Cloud or V5, IDea S G3 RMS, and Travelclick CRS preferred.
• Minimum 2‑3 years’ experience in a revenue or related function; experience in hotel openings and/or the Edinburgh market is a plus but not required.
• Ownership, problem‑solving and effective decision‑making.
• Methodical and process‑driven with flexibility and composure under tight deadlines.

Benefits

• Competitive salary.
• 29 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Free night at The Hoxton and a meal for two when you first start.
• Training and ongoing development opportunities.
• Time off to volunteer with partner charities.
• Rewards for going the extra mile (Hox Hero and Nifty Fifty).
• Annual diversity and inclusion calendar of events.
• Regular team gatherings and parties.
• Opportunity to challenge the norm in a creative and rewarding environment.
• Part of a fast‑growing, international group that is shaking up the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.
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