Medical Administrator

h3What are we looking for /h3 /brpInternal Medicine is one of the three core pillars of Kusnacht Practice. The Senior Medical Administrator provides dedicated administrative and operational support to the Internal Medicine Team. The role ensures the smooth coordination of physician schedules, client appointments, medical documentation and day-to-day administrative processes. /p /brpThe position requires a high level of organisation, accuracy, confidentiality, flexibility and a service-oriented approach in a dynamic clinical environment. /p /brh3Your Responsibilities /h3 /brpPhysician, Appointment Administrative Coordination /p /brul /brliManage and continuously monitor Internal Medicine physicians' calendars and client appointments, coordinate external medical appointments and examinations, follow up on related medical reports and results, and accompany clients where required. /li /brliAdd, cancel and reschedule appointments as required, ensuring appropriate preparation and administrative time for physicians. /li /brliIdentify scheduling conflicts, double bookings, urgent matters and other coordination needs, and ensure timely resolution. /li /brliPrepare for daily team huddles by reviewing appointments, client requests and outstanding actions, and coordinate agreed next steps. /li /brliCoordinate administrative requests from Internal Medicine physicians, including external international doctor calls, Programme Managers, Client Relations and external providers. /li /brliAct as the central administrative coordination point between the Internal Medicine Team and relevant internal and external stakeholders. /li /brliEnsure clear, timely communication and appropriate follow-through on scheduling, client and administrative matters. /li /br /ul /brMedical Documentation Discharge Reports /brul /brliCoordinate the preparation and completion of discharge reports and other medical documentation for the respective pillar. /li /brliFollow up with the relevant doctors regarding missing information. /li /brliCheck documents for administrative completeness, consistency and formatting. /li /brliPrepare and organise documentation for secure distribution and filing. /li /brliEnsure relevant documentation is correctly stored in E-PAT including accurate filing/documentation and following the agreed processes. /li /brliPrepare and translate medical preadmission documents with DeepL as per SOP for internal purposes. /li /br /ul /brGeneral Team Support /brul /brliProvide day-to-day administrative support to the Internal Medicine Team. Assist with urgent or last-minute requests while maintaining overall priorities. /li /brliManage the Internal Medicine Doctors monthly expense administration. /li /brliCritical: Monitor team absences and vacation planning on a monthly basis in Personio. Flag any periods of insufficient team coverage to the CMO and coordinate necessary adjustments. Support operational continuity during planned and unplanned absences. /li /brliSupport the onboarding process of new team members of Internal Medicine including the Induction Week Support for HR. /li /brliPrepare and organise the weekly Internal Medicine Team and Doctors' Meetings, including agendas, materials and meeting minutes / follow-up actions. /li /brliProvide mutual cross-coverage during team members’ absences across the other medical pillars (BIO-R and Psychiatry) to ensure operational continuity.br/ /li /br /ul /brh3You are/have /h3 /brul /brliCompleted medical education (e.g., MPA, Pflegefachperson HF, or equivalent). /li /brli2-5 years' experience in medical administration, coordination, or operational support. /li /brliStrong administrative, organizational, and attention-to-detail skills. /li /brliFluency in German (C1) and English (spoken and written); additional languages are a plus. /li /brliProficiency in MS Office, Teams, SharePoint, and E-PAT. /li /brliWillingness to work on Saturdays and operate therapeutic devices. /li /brliProfessional, discreet, and reliable, with the ability to handle confidential information. /li /brliEligible to work in Switzerland. /li /br /ul /brh3What we offer /h3 /brpThis role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change. /p #J-18808-Ljbffr