Global Product Manager – Operations Innovation
Country: CH
Job Type: Indefinite
WHO WE ARE
At Avolta (SIX: AVOL), our people are at the driving force behind our success.
Avolta is the leading global travel retail and food beverage player, placing the traveler at the heart of everything we do. By combining travel retail, convenience and FB, we create integrated and innovative experiences across the traveler’s journey.
PURPOSEOFTHEROLE
The Global Product Manager, Operations Innovation is responsible for transforming validated innovations into globally adopted capabilities that deliver measurable business impact across Avolta.
This role sits within Avolta NEXT,Avolta’s innovation and transformation engine.
The Global Product Manager owns the critical stage where proven concepts become repeatable, scalable capabilities. Through this work, the role helps shape the future operating model of one of the world’s leading travel experience companies.
The position reports to the Managing Director of Avolta Next and is based in Basel until Q1 2027, with an expected relocation to the Zurich Airport office thereafter.
RESPONSIBILITIES
- Lead the global scale-up of strategic products, operational capabilities, and innovation initiatives
- Own product roadmaps, deployment plans, adoption strategies, and value realization
- Translate business priorities, operational needs, and user insights into clear product requirements and priorities
- Drive organizational adoption across global, regional, and local teams, ensuring sustainable behavioral and process change
- Establish scalable governance frameworks and execution cadences that balance accountability, alignment, and agility
- Identify successful practices and innovations and replicate them across markets and business units
- Monitor adoption, business impact, and performance outcomes across commercial, operational, and productivity measures
- Partner with senior leaders and cross-functional teams, including Operations, Data Analytics, IT, HR, and external technology providers
- Contribute to broader Avolta NEXT initiatives that help shape the future of travel retail and hospitality
WHATWEARELOOKINGFOR
- Bachelor’s degree in Business, Engineering, Technology, Operations, or a related field; Master’s degree preferred
- 8-12+ years of experience in Product Management, Innovation, Operational Excellence, Digital Transformation, or Management Consulting
- Proven track record of leading complex, multi-country transformation, product, technology, or operational initiatives from concept through large-scale deployment
- Strong experience translating business challenges and operational needs into scalable solutions that deliver measurable business value
- Demonstrated success driving adoption, change management, and stakeholder alignment across complex, matrix organizations
- Experience working within retail, FB, hospitality, consumer-facing, or other multi-site operational environments is highly desirable
- Strong analytical and commercial acumen, with the ability to make data-driven decisions and prioritize for impact
- Proven ability to influence and build credibility with stakeholders at all levels, including frontline teams, functional leaders, and senior executives
- Excellent program and stakeholder management skills, with the ability to navigate ambiguity, manage competing priorities, and drive execution
- Fluent in English and willing to travel internationally as required
Due to certain email system settings, some of our messages may occasionally land in your junk or spam folder.
Senior Product Operations Director in Basel Arbeitgeber: The Nuance Group AG
Autogrill Schweiz AG ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Pratteln nicht nur flexible Arbeitszeiten und eine wettbewerbsfähige Entlohnung bietet, sondern auch ein unterstützendes und dynamisches Arbeitsumfeld schafft. Hier haben Sie die Möglichkeit, Ihre Führungskompetenzen zu entwickeln und Teil eines engagierten Teams zu werden, das sich der exzellenten Kundenbetreuung verschrieben hat. Zudem fördern wir aktiv die persönliche und berufliche Weiterentwicklung unserer Mitarbeiter, was uns zu einem attraktiven Arbeitsplatz macht.
