Spare Parts Director

Thermal Works LLC has an exciting opportunity for a

Spare Parts Director to join our team, working directly with the COO of Thermal Works and overseeing inventory management, customer parts recommendations, vendor relationships, and predictive analytics for parts planning.

This role ensures that Thermal Works’ service department is fully supported during startup, commissioning, and warranty periods, while providing customers with expert guidance on maintaining their own on-site spare parts inventory after warranty expiration.

The

Spare Parts Director plays a critical role in keeping TW equipment running reliably for customers, minimizing downtime, and strengthening long‑term customer relationships through proactive parts support.

The

Spare Parts Director needs to be agile, professional, trustworthy with confidential information and comfortable in a rapidly changing environment.

The right person can work well both independently and with a team.

Key Responsibilities

Include but are not limited to

• Inventory Management
• Manage TW’s spare parts inventory used to support startup, commissioning, and warranty service work.
• Maintain accurate inventory records, stocking levels, and reorder points.
• Develop and oversee inventory control processes, cycle counts, and audits.
• Ensure parts are properly stored, labeled, and accessible to the service team.
• Predictive Analytics & Inventory Optimization
• Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites.
• Analyze trends to determine which parts should be stocked internally vs. quoted on a case‑by‑case basis.
• Continuously refine stocking strategies to balance availability with carrying costs.
• Customer Spare Parts Recommendations & Quoting
• Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty.
• Prepare and deliver spare parts quotes to customers.
• Provide parts quotes for out‑of‑warranty service requests on a case‑by‑case basis (parts not held in TW inventory).
• Educate customers on the value of maintaining critical spare parts on site.
• Vendor Management
• Develop and maintain strong relationships with key parts vendors and suppliers.
• Monitor lead times, pricing, and parts availability across the supply base.
• Identify and qualify suitable replacement parts and alternate sources to reduce supply risk.
• Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing.
• Negotiate pricing, terms, and supply agreements with vendors.
• Department Leadership
• Lead and develop the Spare Parts Department team.
• Establish department goals, KPIs, and reporting that align with Operations objectives.
• Collaborate cross‑functionally with Service, Engineering, Sales, and Project Management teams.
• Report regularly to the COO on department performance, risks, and opportunities.

Skills & Requirements

Education / Experience

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field (or equivalent industry experience).
• Experience supporting startup and commissioning activities for HVAC or mechanical systems.
• Experience developing predictive maintenance or criticality‑based stocking programs.
• Significant experience working with spare parts for HVAC systems, including mechanical, electrical, and controls components.
• Proven background in inventory management and parts operations.
• Demonstrated success building and managing vendor relationships.
• Experience preparing customer quotes and recommendations.
• Track record of leading or developing a parts or operations team.
• Specific Skills / Abilities
• Strong analytical skills with the ability to develop data‑driven stocking and forecasting models.
• Working knowledge of HVAC equipment and components, including how they fail and how they are serviced.
• Familiarity with ERP, inventory management, and parts catalog systems.
• Excellent vendor negotiation and relationship management skills.
• Strong written and verbal communication skills for customer‑facing interactions.
• Ability to lead a department and collaborate across Operations, Service, and Engineering
• Great Place to Work
• Enjoy…

A fast‑paced, entrepreneurial culture focused on innovation.

A flexible, autonomous work environment.

A culture of respect, learning and excellence.

Experienced, highly talented experts as team peers.

Growth and travel opportunities.

A team of change‑makers having a significant impact on people and the planet.

• Position
• Spare Parts Director
• Full‑Time or Part‑Time
• Full‑Time
• Reports to
• COO
• Location
• United States (Remote)
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