Senior Field Application Scientist -Luminex and Immunoassays

Work Schedule Standard (Mon-Fri)

Environmental Conditions Laboratory Setting, Office

Job Title: Senior Field Application Scientist-Luminex and Immunoassays

Field Application Scientist Luminex and Immunoassays

As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio. This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre- and post-sales-related customer support activities, and solve customer escalations effectively. Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.

Key responsibilities:

• Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations




• Applies in-depth scientific and product expertise to complete assignments of diverse scope and support a variety of customer inquiries




• Proactively contributes to the strategic development of innovative plans, models, standards and techniques




• Independently addresses issues of increased complexity for customers and internal partners




• Able to determine individual priorities and help set strategic objectives of the team




• Provides training and helps coach and mentor team members




• Prepares and presents seminars to a wide array of audiences




• Partners with regional, and global teams to support the organization in the achievement of the regional commercial, service and support goals




• Solves customer escalations effectively through in‑depth troubleshooting




• Remains up to date with product and state of the art scientific know‑how




• Works in line with our support & service competencies, processes, and company values




• Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self‑sufficiency.

Experience/Qualifications/Qualities:

• Ph.D. or Master in Cell Biology or Immunology and relevant experiences




• Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, immuno assays




• Experience of working with human tissue and whole blood




• Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP environment




• Experience in presenting technical materials in written and verbal form




• Demonstrated ability to troubleshoot technical problems




• Strong communication skills




• Fluent in English and at least one other European language (Italian, Spanish, German, or French)




• Demonstrated ability to read, analyze, and interpret common scientific and technical reports




• Able to travel throughout Europe, Middle East and Africa territory (up to 80% travel)




• Living close (max. 1h driving) from a big international airport

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