CRM Architect (m/w/d)

We're looking for

At thermondo, our mission is to decarbonize every home — technology is our primary lever.

We are disrupting a massive industry still running on legacy systems and manual work.

We build the intelligent software and automation that gives us a decisive edge, operating at a scale our competitors can't match.

You will report directly to the VP of Engineering and work closely with Software and Business Systems Engineers across thermondo's functions.

This is a visible role with real impact.

• If you enjoy this
• You own the target-state architecture for our entire CRM and business-systems landscape: Salesforce (Sales, Service, Revenue Cloud, Field Service) and the surrounding stack — billing, telephony, automation/i Paa S, the data layer — and you drive the estate toward it
• You advise on build-vs-buy and platform-fit decisions: when something belongs in Salesforce vs. an adjacent tool or a thermondo-built service, weighing maintainability, integration, and total cost of ownership
• You shape our CRM data and integration architecture together with Software and Business Engineers — object model, data ownership and governance, event-driven and API-first integration
• You set engineering standards for the CRM estate (version control, testing, CI/CD, release discipline) and champion engineering in code over click-configuration
• You guide and enable the engineers around you through review, patterns, and teaching — not just delivering your own tickets
• And recognise yourself here
• Proven Salesforce architecture ownership across multiple clouds: Sales, Service, Revenue Cloud, Field Service — including the data model, security model, and large-org integration
• You think beyond

Salesforce: you know the CRM field well enough to say when another tool fits better, and you can name it — whether that's a different CRM, CPQ/billing, telephony, CDP, or integration tooling like n8n or Make

• Fluent in integration and data architecture: event-driven and API-first design, data ownership and governance, ERP and billing coupling
• Code-first: comfortable with SFDX, version control, and CI/CD for the CRM stack — not click-only
• You think in total cost of ownership and long-term health of the estate, not just whether something can be built
• You use AI tooling as a default part of how you work
• Nice to have: Salesforce CTA, Application Architect, or System Architect credentials; field-service/dispatch or high-ticket B2C domain experience
• What we have to offer
• In this role, you can expect an attractive compensation package starting from €(Ammount)
• Join a team of Product Managers, Software Engineers, Designers, Data and Salesforce people who are excellent in their craft and are happy to share their knowledge and help you grow alongside them
• Our team is using the latest frameworks and is working with a modern tech stack to build powerful products for our customers, craftspeople, and internal teams
• Boost your skills with a dedicated annual learning budget to spend on conferences, courses or books
• Choose your own AI coding companion – we provide you with the license for the AI model or assistant of your choice
• We offer a challenge with purpose - the better our tech, the more people will live climate-neutral and the better the world becomes for future generations
• We offer a fantastic culture in the tech team and beyond
• Modern office in the heart of Berlin
• Work from home - up to 3 days a week
• You receive an Urban Sports Club membership & nilo. health membership
• You can lease a job bike or bring your dog one day/week
• Corporate Benefits at more than 100 partners
• 20% employer contribution to your pension and disability insurance

About us

Every application is welcome here - regardless of gender, nationality, ethnic and social background, religion, ideology, disability, age, sexual orientation or identity.

We are convinced that everyone is valuable and deserves a fair chance.

Software has always been part of thermondo’s DNA.

We have been the first to digitize trade a decade ago.

Today, our proprietary software enables 800 thermondinos to scale the heating transition in Germany.

But we want more.

We want to enable fully digitized and smooth customer journey ensuring that all processes are coming together: commercial funnel, procurement, product, supply chain, project management, finance, dispatch, HR planning as well as customer facing offerings for maintenance and home energy management.

Our product & tech teams in Xberg - the heart of Berlin - are a highly diverse and multicultural bunch.

They make sure that we can make a difference and scale the energy transition in Germany and work closely together with all departments.

Join our product & tech teams and pave the way for climate neutral living.

• Your application process
• An initial interview with your Talent Acquisition partner, Alex
• If we are both on the positive side, you will talk to our VP of Engineering Pedro
• After this stage, you will undergo some technical assessments
• Then, you will have the opportunity to meet with your to-be teammates.

• Finally, Become a thermondino!

*The exact salary level will be defined during the interview process, based on your experience, qualifications, and the level of responsibility required for this role

Here we go

Is this exactly the challenge you are looking for? Then don't wait any longer and apply to us. We look forward to getting to know you!