Account Manager - Germany (f/m/d) (m/w/d)

About us Born as a Berlin startup in 2002, think-cell has evolved into a global leader in presentation software, revolutionizing how business professionals create and deliver impactful presentations. Our PowerPoint and Excel add-ins have become the gold standard for data visualization and presentation design, trusted by leading management consulting firms, investment banks, and Fortune 500 companies worldwide. About us Founded in 2002 and headquartered in Berlin, think-cell has become the leading provider of business document creation software, renowned for our essential PowerPoint plug-in that revolutionizes the creation of charts and other layout functionalities.

In 2021, Cinven recognized think-cell’s potential and acquired a majority stake, further solidifying our position in the market. What you will do We are looking for a dynamic and entrepreneurial Account Manager to manage our Go-to-Market activities in Germany. This role is unique in its scope, encompassing Marketing, Sales, and Customer Success.

The primary focus, however, will be on driving user growth through sales activities. The ideal candidate will exhibit qualities of both acquiring and growing a book of customers, owning the entire sales process, and ensuring customer satisfaction Key responsibilities: Manage and expand a territory with a focus on balancing new customer acquisition with nurturing existing accounts. Own the entire sales process from beginning to end, including prospecting, lead generation, qualification, value proposition presentation, solution demonstration, negotiation, and closing.

Conduct cold calls and reach out to new teams at existing customers to explain the value proposition, demonstrate solutions, and convert prospects into loyal customers. Receive guidance and support from leadership but exercise independent thinking and initiative to achieve sales goals. Run account forensics to enable a data-driven sales approach, customized to the individual customer.

Execute strategic sales plays tailored to specific customer profiles. Follow up on leads and inbound requests in your territory and maximize conversion rate of trials (e.g. adjust email sequences and messaging).

Localize and run marketing campaigns – with support from our central team. Enable post-deal product adoption (e.g. trainings) supported by a central enablement team.

Monitor customer health, detect and prevent churn. You will be great for this position if you have 3+ years of experience in a commercial role (e.g. account mgmt., sales, customer success, business development) in SaaS / software or tech company – ideally in a start-up or scale-up setting.

University Degree, preferably in business or computer science, or related field. Local work experience in Germany. Experience in navigating organizational structures and corporate dynamics of large customers.

Understanding of common GTM tools (e.g. Salesforce.com, Outreach.io). Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.

Self-starter with a can-do attitude and an entrepreneurial mindset. Appreciation of our product – willingness to understand think-cell’s product is a must (don’t worry, it’s very intuitive), experience with think-cell a plus. Willingness to work on-site in Berlin, minimum of 3 days/week.

Proficiency in Microsoft Office. Fluent in English and German is a must, any additional European language is a plus Why think-cell is the right place for you? think-cell is the world's leading productivity software for creating data-driven presentations in Microsoft PowerPoint, enabling users to generate sophisticated charts with ease while saving substantial time (based on a study, users save as much as 70% of their time compared to using native PowerPoint functionality).

think-cell offers unparalleled layout functions for automatically arranging text, graphic elements and images while scaling and aligning their content accordingly. Our software has more than 1 million business users in 25 thousand companies. think-cell is used by 10 out of the 10 top global consulting firms, 89% of the Fortune 100, the entire DAX 40, and 9 of the top 10 US business schools.

Join our Journey We encourage you to apply, even if you feel you may not tick every box. At think-cell, we understand that diversity fuels excellence, and we welcome all passionate individuals who want to contribute to our growing and exciting business. Your presence will help shape our inclusive culture and inspire us to reach new heights together.