Sales Operations Analyst

Join to apply for the Sales Operations Analyst role at think-cell Software

Join to apply for the Sales Operations Analyst role at think-cell Software

Sales Operations Analyst – Join Our Innovative Team at think-cell Software

Our Story

At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.

What You Will Do

We are seeking a Sales Operations Analyst to join our team to drive process adoption, data integrity and an optimal sales rep experience. You would serve as the first round of support for our Berlin-based sales team when it comes to our tech stack and sales processes. This is a key role to ensure sales is able to operate smoothly – enabling the sales team to work more efficiently and focus on driving revenue growth.

Key Responsibilities:

• Sales Rep Support: You will be the first point of contact for sales questions regarding Salesforce and related systems functionality. You will guide reps through our documented processes and escalate system issues within our RevOps team
• Process Optimization: With feedback from the sales team and your own observation of trends, you will identify potential process improvements in our tech stack and processes to ensure our workflows are efficient and optimized for the rep experience
• Data Integrity: You will help drive strong Salesforce data accuracy and pipeline integrity by creating and monitoring hygiene reports
• Reporting & Analytics: You will assist in the development and maintenance of the rep reporting stack – ensuring sales has access to all the data needed to manage their territory, pipeline and performance
• Salesforce Administration: You will take on ad-hoc projects to learn Salesforce administration and grow into a key administrator of the platform

You will be great for this position if you have

• 1–3 years of experience working with Salesforce
• Proven experience building and maintaining Salesforce dashboards and reports that support sales performance analysis and decision-making
• Excellent communication skills, with the ability to translate technical issues into simple explanations for sales reps
• Experience providing Salesforce support to sales teams, including training and troubleshooting
• A proactive, service-oriented attitude, with a focus on making Salesforce and the rest of our tech stack an effective tool for sales reps

Our Values

As part of our team, you will embody and help shape the following principles that define us:

• Forward Thinking : We embrace change and challenge the status quo.
• Ownership : We take pride in our work and learn from our mistakes.
• Unified Team : We foster collaboration, respect, and integrity.
• Strive for Excellence : We set ambitious goals and pursue quality.

Why is think-cell the right place for you?

We empower over 1.2 million users across 30,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 150 people, committed to innovation and excellence.

think-cell is more than a job – it\’s a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Software Development

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