Descritivo de Cargo
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 3,000 employees working in manufacturing, research and development, logistics, sales, and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena, and Hamburg.
The Opportunity
This position is based in Wiesbaden, Germany, within Abbott Diabetes Care (ADC), a global leader in diabetes management solutions. At Abbott, we are committed to helping people with diabetes live healthier lives through innovative technologies that provide accurate data and actionable insights for better-informed decisions.
As Manager E-Commerce Operations & Projects (m/f/d), you will join the Business Operations team and report to the Senior Manager E-Commerce. In this role, you will serve as a key link between regional e-commerce teams, business functions, IT delivery teams, development partners, and external service providers. You will ensure the successful day-to-day operation of our e-commerce platforms while driving continuous improvements, supporting new web shop launches, and delivering scalable digital solutions that support Abbott's Direct-to-Patient (DTP) strategy.
By combining operational excellence with strong project and stakeholder management, you will help optimize digital sales channels, drive business growth, and deliver a seamless end-to-end experience for customers and patients across EMEA, APAC, and LATAM.
What You’ll Do
Ensure the successful day-to-day operation, performance, and continuous improvement of Abbott Diabetes Care's e-commerce platforms and digital channels in collaboration with IT delivery teams, country e-commerce teams, and external service providers.
Serve as a key liaison between business stakeholders, regional e-commerce teams, IT functions, development partners, and third-party vendors, ensuring effective collaboration across EMEA, APAC, and LATAM.
Lead and coordinate multiple concurrent e-commerce initiatives, including webshop enhancements, platform optimizations, and new webshop launches, while managing activities across all project phases from requirements gathering and planning through testing, implementation, and post-launch support.
Gather, analyze, prioritize, and document business requirements, translating business needs into clear and actionable solutions in partnership with development, operations, and delivery teams.
Monitor platform performance and support the effective management of end-to-end e-commerce processes, including product catalog, ordering, payment, invoicing, distribution, fulfillment, and related back-office integrations.
Plan, coordinate, and execute testing activities with business stakeholders, country teams, IT teams, and external partners to ensure high-quality and successful solution delivery.
Identify opportunities to enhance the customer and patient journey, drive innovation, and support the continued growth of Abbott's Direct-to-Patient (DTP) business and digital sales channels.
Build and maintain strong partnerships with Business Relationship Managers (BRMs), IT teams, regional stakeholders, and external providers to enable operational excellence, business growth, and scalable digital commerce solutions.
Required Qualifications & Skills
Postgraduate diploma or university degree in Engineering, Business Informatics, Computer Science, Media Informatics, or a related field, or an equivalent combination of education and professional experience.
Minimum 15 years of professional experience, including experience in online and e-commerce environments with exposure to the implementation, utilization, and commercialization of IT solutions.
Action- and solution-oriented, with a self-driven, proactive, and hands‑on approach.
Strong analytical and organizational skills with a keen awareness of timelines and deadlines.
Excellent communication and interpersonal skills, combined with strong business acumen and the ability to work effectively across diverse stakeholder groups.
Proven experience leading and coordinating internal IT delivery teams and managing external service providers in both operational and project environments, including onsite, nearshore, and offshore models.
Experience developing and improving processes and quality standards across omni-channel and digital retail customer journeys.
Ability to gather, document, and analyze business requirements and assess their impact on business operations.
Strong team player with a collaborative mindset, a high level of accountability, and experience working in international teams.
Fluent English language skills.
Willingness to travel up to 20%.
Preferred Qualifications & Skills
Experience with e-commerce platforms and technologies such as Magento, Commercetools, Adobe Experience Manager (AEM), or similar solutions.
Experience in a mass‑market or consumer-oriented environment.
Practical experience with web, portal, and related digital technologies.
German language skills and/or additional European language capabilities.
Working at Abbott
- Career development with an international company where you can grow the career you dream of.
- An attractive benefits package (e.g., attractive Abbott Pension Plan, a company bike, employee stock purchase program).
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
- A challenging position in a fast-growing crisis independent industry.
- Become part of a dynamic, highly educated, highly skilled, and motivated team.
- Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication.
- A Multi-national environment, where we foster the development of our talents within the enterprise.
- Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Familia de Cargo
Sales Support & Administration
Divisão ADC Diabetes Care
Localidade Germany > Wiesbaden-Delkenheim : G20
Localidades Adicionais
Turno de Trabalho Standard
Viagem Yes, 20 % of the Time
Vigilância médica Not Applicable
Atividades de trabalho significativas Not Applicable
Additional Information
A Abbott significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial — porque uma saúde melhor permite que indivíduos e comunidades vivam melhor. Com uma rede global e diversificada, que serve clientes em mais de 160 países, criamos novas soluções — em todo o espectro da saúde, em todo o mundo, para todas as fases da vida. Seja através da próxima geração de equipamentos de diagnóstico, dispositivos médicos para estilos de vida em transformação, nutrição baseada em ciência, ou novas reformulações, estamos desenvolvendo tecnologias mais inovadoras e revolucionárias na área da saúde para que indivíduos vivam melhor e com mais saúde. Os colaboradores da Abbott vêm trabalhar todos os dias com energia, entusiasmo e comprometimento com o intuito de promover a saúde e o bem-estar de milhões de pessoas. Eles superam os limites para ajudar a gerenciar e tratar alguns dos maiores desafios de saúde da vida. Convidamos você a explorar as oportunidades na Abbott, a ver se seus talentos e aspirações de carreira podem se encaixar com as nossas vagas.
Linkos Sociais
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott
Contact
The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.
Original documents will not be returned.
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Manager E-Commerce Operations & Projects (m/f/d) in Wiesbaden Arbeitgeber: Thornton Tomasetti
Abbott ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Wetzlar ein dynamisches und unterstützendes Arbeitsumfeld bietet. Mit flachen Hierarchien und einer offenen Unternehmenskultur fördert das Unternehmen aktiv die persönliche und berufliche Entwicklung seiner Mitarbeiter und bietet attraktive Benefits wie einen betrieblichen Altersvorsorgeplan und ein Mitarbeiteraktienkaufprogramm. In einem schnell wachsenden, krisenunabhängigen Sektor haben Sie die Möglichkeit, Teil eines hochqualifizierten Teams zu werden, das Vielfalt und Inklusion schätzt.
StudySmarter Expertenrat🤫
Wir sind der Meinung, dass du so Manager E-Commerce Operations & Projects (m/f/d) in Wiesbaden erhalten könntest
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✨Zeige deinen Enthusiasmus für das Produkt
Wenn du dich bei Thornton Tomasetti bewirbst, ist es wichtig, dass du echte Begeisterung für deren Produkte oder Dienstleistungen zeigst. Erzähl, wie du ihre Marke kennst oder was dir daran gefällt – das hilft, dich von der Masse abzuheben.
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Einige Tipps für deine Bewerbung 🫡
Zeig uns deine e-commerce Expertise:In deinem Lebenslauf solltest du unbedingt relevante Erfahrungen im E-Commerce hervorheben. Hast du vielleicht bei einem Projekt mitgearbeitet, das den Online-Verkauf gesteigert hat? Das sind genau die Geschichten, die uns interessieren und die deine Fähigkeiten unter Beweis stellen.
Kennst du die gängigen Tools?:Stelle sicher, dass du alle E-Commerce-Tools, mit denen du gearbeitet hast, im Lebenslauf anführst. Kenntnisse in Tools wie Shopify, Magento oder Google Analytics können dir einen echten Vorteil verschaffen. Zeig uns, dass du mit der Branche vertraut bist!
Motiviere uns in deinem Anschreiben:In deinem Anschreiben solltest du klarstellen, warum genau du bei Thornton Tomasetti im E-Commerce arbeiten möchtest. Erwähne, was dich an unserem Unternehmen begeistert und wie du unsere Ziele unterstützen kannst. Das ist besonders wichtig, um uns von deiner Motivation zu überzeugen!
Bereite dich auf Datenanalyse vor:Da wir im E-Commerce mit einer Menge Daten arbeiten, wäre es super, wenn du in deinem Lebenslauf auch Erfahrungen oder Projekte anführst, die deine Fähigkeit zur Datenanalyse zeigen. Sei bereit, darüber zu sprechen, wie du mit Daten umgehst und wie du daraus Strategien ableitest – das wird uns von deinen analytischen Fähigkeiten überzeugen!
Wie man sich auf ein Vorstellungsgespräch bei Thornton Tomasetti vorbereitet
✨E-Commerce Trends im Blick
Halte dich über die aktuellen Trends und Technologien im E-Commerce auf dem Laufenden! Wenn du weißt, was gerade angesagt ist – sei es Personalisierung, KI-Tools oder Omni-Channel-Strategien – kannst du im Gespräch zeigen, dass du dich proaktiv mit der Branche auseinandersetzt und eine echte Passion für E-Commerce hast.
✨Portfolio mit Erfolgen
Bereite ein Portfolio vor, das deine bisherigen Erfolge im E-Commerce dokumentiert. Zeige konkrete Beispiele für Projekte, an denen du gearbeitet hast, und wie du Lösungen gefunden hast, die messbare Ergebnisse erzielt haben. Das macht dich greifbar und zeigt, dass du echte Erfahrung mitbringst.
✨Technische Fragen nicht scheuen
Sei bereit für technische Fragen rund um Tools und Plattformen, die im E-Commerce verwendet werden. Wenn du mit Systemen wie Shopify, WooCommerce oder Google Analytics vertraut bist, kannst du das während des Interviews einfließen lassen und deine Kompetenz unter Beweis stellen.
✨Motivation und Zukunftsvision
In einem Vollzeitjob spielt deine Motivation eine große Rolle. Sei ehrlich über deine Lernziele und was du dir von der Position bei Thornton Tomasetti erhoffst. Eine klare Vision zeigt, dass du langfristig denkst und bereit bist, dich in deinem neuen Job weiterzuentwickeln – das kommt gut an!
