Solution Engineer

Threema is the world’s best-selling secure messenger for both private users and businesses. Since 2012, we have been working tirelessly to ensure that our users can communicate freely without worrying about their privacy. Our growing user base includes millions of private customers and thousands of businesses and organizations from all over the world.

To strengthen our team, we are looking for an experienced and skilled

Solution Engineer (100%)

Your Role

We are looking for a pragmatic and experienced Solution Engineer who wants to join us in revolutionizing the way people and organizations communicate securely and privately. As a Solution Engineer, you’ll be the technical bridge between our product and the organizations that rely on it - supporting integrations, translating complex customer requirements into workable solutions, and making sure implementations run smoothly from first contact to go-live. Your work will directly protect millions of people and critical infrastructure worldwide, from private individuals to governments and the military.

Are you ready for more responsibility than in large corporations and for real impact instead of endless meetings? Then let’s talk!

Your Responsibilities

• Technical consulting: Advising customers and prospects on technical questions relating to Threema products and solutions
• Requirements analysis: Understanding customer requirements and developing tailored solution proposals
• Scripting: Understanding and using the Threema product APIs (REST APIs)
• Product integration: Supporting the integration of Threema products into existing IT infrastructures and applications (AD, MDM, SAP, CRMs, etc.)
• Connectors: Working on integrations and connectors that can be offered as add-on products
• Support: Providing technical support for on-premises installations and technical support for customers throughout the entire lifecycle of the solution
• RFI: Responding to RFIs and RFPs
• Training: Conducting training sessions for customers and internal teams on Threema products and their implementation
• Documentation: Creating technical documentation and guides for customers and internal teams

What You Ideally Bring

• University degree in computer science or comparable advanced technical education (federal diploma, bachelor’s degree, or equivalent) with several years of practical experience
• Ideally 3 years of experience as a Solution Engineer
• Experience in technical consulting and support of IT solutions
• Knowledge of and experience with REST APIs
• Solid knowledge in the areas of IT security, encryption technologies, and network infrastructure
• Confident manner and the ability to explain complex matters simply
• Strong customer orientation, a high level of quality awareness, and a willingness to take on responsibility
• Team player with analytical skills and a quick grasp of new topics
• Ability to work independently
• Good German skills and very good English skills, written and spoken; additional languages are an advantage
• Willingness to travel if required
• Bonus points for experience in software development and programming in Rust

What We Offer

• A young, motivated team with straightforward communication
• Flexible working hours, option to work from home up to two days per week
• Option to work from anywhere for two weeks per year
• Option to take unpaid leave
• You can choose your own hardware (macOS or Linux)
• Public transportation discount or parking space (electric car charging available)
• Free use of fitness room, including a fitness trainer once a month
• Professional massage once a month
• Internal German or English courses
• A great coffee machine ;-)
• Regular company events and aperitifs
• The good feeling of contributing to the effective protection of the privacy of millions of people

Place of work: Pfäffikon SZ (Greater Zurich Area)

Start date: Immediately or by agreement

Have we sparked your interest?

We believe that diverse teams build better products. We welcome and encourage applications from people of all backgrounds, and perspectives. Your unique experience is an asset, and we’d love to hear from you.

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