Technical Solutions Consultant - MPO Hamburg

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok\’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That\’s how we drive impact – for ourselves, our company, and the communities we serve. Join us.

As Monetization Product Operations (MPO), our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We\’re a global team with regional hubs in Singapore, China, Israel, London, and multiple locations in the US, and we\’re expanding to more hubs.

TikTok seeks experienced Advertising / Marketing technology consultants to support TikTok\’s top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams, while working directly with advertisers to guide the implementation of our Performance and Ad Measurement solutions. Ability to self-motivate, prioritize, and influence partners are key skills. Candidates will be working with various technologies and are expected to have hands-on experience implementing technology solutions for Fortune 500 companies. This is a full-time position based in Hamburg.

Responsibilities:

1. Spearhead discovery and implementation of our Signal and Performance products with TikTok\’s top advertisers, reducing client\’s overall Time to Value.
2. Run technical enablement workshops with client-side development and marketing teams, being technically agnostic in how you relay TikTok\’s marketing and attribution products.
3. Provide proactive support to internal teams throughout the client integration lifecycle, advising on technical components of our product suite.
4. Partner with Data Analysts in developing bespoke dashboards and reporting, showcasing the team\’s impact on program KPIs and product-level insights.
5. Remain up-to-date on the latest industry changes and developments, positioning yourself as a thought-leader across XFN teams.

Minimum Qualifications:

1. Bachelor\’s degree in computer or data science, similar technical field of study or equivalent practical experience.
2. 6+ years of digital and/or mobile advertising background with an understanding of advertiser measurement technology.
3. Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences.
4. Demonstrated experience partnering with Sales and Product Marketing teams to drive product adoption across key client accounts.
5. Understanding of server-side technologies, in particular APIs.

Preferred Qualifications:

1. Front-end development background and/or mobile development experience.
2. Experience working with or implementing mobile SDKs (iOS and Android).
3. Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer, etc).

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