Time for Nature GmbH, located in Vienna, is seeking a Teamlead of CX to oversee the strategic transformation of customer support. This role involves ensuring excellent customer experiences and integrating technology for efficiency. The ideal candidate has 3-5 years of experience in e-commerce operations, strong leadership skills, and proficiency with Shopify and Freshdesk. You will also be responsible for developing a CX vision and enhancing automated processes. The position offers a full-time role with an attractive salary starting at €56,000, depending on qualifications and experience.
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