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- Aufgaben: Engage with clients and coordinate luxury services for business aviation.
- Arbeitgeber: Join Albinati Aeronautics, a leader in business jets and luxury services based in Geneva.
- Mitarbeitervorteile: Enjoy personalized training, competitive salary, and opportunities for professional development.
- Warum dieser Job: Launch your career in a dynamic environment with a motivated team and global reach.
- Gewünschte Qualifikationen: Fluent in French and English; previous experience in business aviation or luxury service required.
- Andere Informationen: Flexible shift work and a focus on customer satisfaction are essential.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you a talented individual looking to launch your career in the exciting fields of business aviation and luxury services? Albinati Aeronautics, a well-established company based in Geneva, is seeking a motivated Customer Service Advisor to join our team. With operations under both Swiss and Maltese AOCs, we specialize in the charter, management, and trade of business jets.
As a Customer Service Advisor, you will:
- Engage with clients: receive customer flight requests and coordinate with the Flight Operations department.
- Coordinate services: arrange additional luxury services based on customer needs.
- Liaise with stakeholders: communicate with internal and external stakeholders.
- Monitor processes: ensure all processes are completed on time and monitor all flights and third-party services.
- Build relationships: maintain communication with customers and company departments.
Candidate’s profile and prerequisites:
- Languages: fluent in French and English is mandatory. Proficiency in any additional language is a must.
- Multitasking: able to handle multiple tasks and work under pressure.
- Organized: excellent organizational skills and attention to detail.
- Interpersonal Skills: strong ability to build relationships with customers and maintain a positive telephone demeanor.
- Customer-Oriented: willing to go the extra mile for customer satisfaction.
- Flexible: willing to work on a shift basis.
- Experience: previous experience in business aviation or luxury service is a must.
We offer:
- Personalized training: benefit from a comprehensive, personalized training program during your first few weeks to ensure you are well-prepared and confident in your role.
- Exciting career path: step into a role that offers valuable experience in both the business aviation and luxury service industries. Your career at Albinati Aeronautics will open doors to various high-end sectors.
- Innovative environment: work in a dynamic and forward-thinking environment where your ideas and contributions are valued.
- Proudly Swiss, globally respected: join a company that promotes Swiss quality while maintaining a strong international presence, allowing you to work on a global scale and interact with diverse cultures.
- Professional development: access to continuous learning and development opportunities to help you advance in your career.
- Dynamic team: collaborate with a motivated and young team, where teamwork and innovation drive success.
- Competitive remuneration: attractive salary package that reflects your experience and skills.
If you dream of an exciting career in business aviation and luxury services, are passionate about providing top-notch customer service, and thrive in a dynamic and fast-paced environment, we want to hear from you!
Send your application including the following documents in PDF format:
- Copy of previous employment work certificates
Only applications from candidates meeting the prerequisites will be considered. Thank you for your understanding and your interest in our company. We look forward to welcoming you on board!
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Customer Service Advisor Arbeitgeber: TN Switzerland
Kontaktperson:
TN Switzerland HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service Advisor
✨Tip Number 1
Make sure to highlight your language skills during the interview. Since fluency in French and English is mandatory, be prepared to demonstrate your proficiency in both languages, as well as any additional languages you may speak.
✨Tip Number 2
Familiarize yourself with the business aviation industry and luxury services. Understanding the nuances of this field will help you engage more effectively with clients and stakeholders, showcasing your genuine interest in the role.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks under pressure in previous roles. This will demonstrate your multitasking abilities and organizational skills, which are crucial for the Customer Service Advisor position.
✨Tip Number 4
Showcase your customer-oriented mindset by sharing stories of how you've gone the extra mile for customers in past experiences. This will align with the company's values and highlight your commitment to customer satisfaction.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service Advisor
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer Service Advisor at Albinati Aeronautics. Highlight your relevant experience in business aviation or luxury services in your application.
Tailor Your CV: Customize your CV to reflect your skills in multitasking, organization, and customer service. Emphasize your language proficiency in French and English, as well as any additional languages you speak.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Prepare Required Documents: Gather all necessary documents, including copies of previous employment work certificates, and ensure they are in PDF format as specified in the job description before submitting your application.
Wie du dich auf ein Vorstellungsgespräch bei TN Switzerland vorbereitest
✨Showcase Your Language Skills
Since fluency in French and English is mandatory, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your ability to communicate effectively with clients.
✨Highlight Your Multitasking Abilities
The role requires handling multiple tasks under pressure. Share specific examples from your past experiences where you successfully managed several responsibilities at once, showcasing your organizational skills and ability to prioritize.
✨Demonstrate Customer Orientation
Prepare to discuss situations where you went the extra mile for customer satisfaction. This will illustrate your commitment to providing top-notch service, which is crucial for a Customer Service Advisor in the luxury sector.
✨Emphasize Team Collaboration
Since you'll be working in a dynamic team environment, be ready to talk about your experiences collaborating with others. Highlight how you contributed to team success and how you value teamwork in achieving common goals.
