VP Risk & Compliance

Token.io is the leading account to account (A2A) payment provider in the UK and the EU. Leveraging open banking, Token has built a payments network for „pay by bank“ in twenty countries across Europe. Token uses an indirect strategy and provides infrastructure to launch A2A payments for the worlds largest payment companies. Customers of Token include Mastercard, HSBC, BNPP, Global Payments, Fiserv, Square, ACI, Paysafe, Nuvei, etc.

The VP R&C manages the Security, Risk & Compliance team who provide advice to the business on risk and payments compliance issues. Reporting into the COO, this role is responsible at a Group level for the implementation and maintenance of regulatory frameworks.

Scope of the role includes overseeing the following functions:

1. Regulatory Operations – designing customer & merchant KYB onboarding processes to both enable yet protect the business
2. Regulatory Compliance – monitoring, researching, and ensuring adherence to all payment regulations and AML requirements
3. Responsible for risk and compliance policies across the Group according to each entity in the group
4. Enterprise Risk Management – responsible for the development and ongoing maintenance of an enterprise-wide risk strategy that accommodates the operational, legal, market, credit, regulatory, and technology risks of the business
5. Information Security – ensuring ongoing compliance with GDPR, ISO27001, and PCI/DSS

Key Responsibilities

• Management and implementation of Token payments risk and governance strategy for both the UK (FCA) and EU (BaFin) regulated businesses
• Management and implementation of Token’s customer & merchant onboarding processes and tools
• Implementing a comprehensive regulatory compliance function including managing the three lines of defence and ensuring mitigation plans are on track
• Responsible for managing company enterprise risk registers – implementing and ensuring effective controls are in place
• Developing and implementing regulatory training programmes
• Keep up to date with regulatory changes and liaise with the FCA and BaFin as required
• Support compliance programmes across the Token Group

Experience and Qualifications

• Minimum 5 years experience in the risk & compliance function at a payments business
• Experience overseeing the risk & compliance team
• Knowledge of both UK and German payments regulation, laws, and AML requirements including PSD2, the Payments Services Act (ZAG), money laundering regulations and other associated regulations
• Excellent communication both written and verbal
• Exceptional interpersonal skills, demonstrating professionalism in all dealings
• Ability to work effectively on a cross functional basis – ensuring compliance is considered within each function and compliance deliverables are obtained from other departments as necessary
• Ability to manage assigned tasks in an assertive, efficient and timely manner
• Proven ability to deal with confidential matters and with discretion
• Team player
• Excellent attention to detail

Open to all

Token.io is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

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