Global Webinar & Virtual Events Manager (m/f/d)

Company Description

TOPdesk is an international software company specializing in service management.

With over 700 colleagues across 8 countries and more than 5,000 customers worldwide, we help organizations deliver outstanding services every day.

Job Description

As our Global Webinar & Virtual Events Manager, you'll take ownership of TOPdesk's webinar and virtual events program.

Working closely with Demand Generation, Product Marketing, Field Marketing and Commercial teams, you'll create engaging digital experiences that generate pipeline, strengthen customer relationships and support business growth worldwide.

• Your Responsibilities
• Develop and execute TOPdesk's global webinar and virtual events strategy.
• Plan and deliver webinars and virtual events from concept through reporting.
• Create scalable playbooks, templates and processes for global marketing teams.
• Collaborate with Demand Generation, Product Marketing, Field Marketing and Sales to align events with marketing campaigns and commercial priorities.
• Design engaging attendee experiences and ensure a consistent brand experience across all virtual events.
• Measure performance, analyse results and continuously optimise attendance, engagement and pipeline contribution.
• Partner with Rev Ops to ensure accurate reporting and CRM integration.
• Build an on‑demand content library that supports future marketing campaigns.

Qualifications

• Experience building or managing B2B webinar or virtual events programs, ideally within a Saa S environment.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Experience working cross‑functionally with Marketing and Sales teams.
• Hands‑on experience with webinar platforms such as ON24 or similar.
• Data‑driven mindset with the ability to analyse performance and translate insights into improvements.
• Excellent communication and stakeholder management skills.
• A proactive, hands‑on mentality with the confidence to build new processes from scratch.
• Nice to have
• Experience in ITSM, enterprise software or another technical B2B industry.
• Experience with Salesforce and/or Hub Spot.
• Experience working with external agencies or production partners.
• Experience managing global or multi‑region marketing programs.

What we offer

• Job security: Permanent employment contract.
• Remote work: Option to work up to 50% remotely.
• Compensation: Holiday bonus, special payments, monthly tax‑free benefits in the form of a Mastercard, corporate benefits.
• Flexible working models: Full‑time and part‑time positions, flexible working hours.
• Vacation: 30 days of annual leave.
• Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy.
• Family friendliness: Flexible parental leave arrangements, family‑friendly leadership, support for caregiving responsibilities.
• Culture: Informal “du” culture, open and collaborative work environment in an international setting.
• Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy.
• Health & well‑being: Open Up, Wellhub, and in‑office massages.
• Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket.

We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, and sexual orientation or identity.

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