- Contributing to the planning, organization and execution of daily operations
- Working with the accounts receivables team to handle customer billing, refunds, and tracking of customer payments
- Assisting the Finance team with reconciling customer payments and clarifying customer balances
- Monitoring and matching customer payments, ensuring accurate invoice creation, and resolving finance-related customer service issues
- Processing cancellations and addressing customer inquiries related to financial transactions
- Collaborating closely with key stakeholders, such as Sales and Customer Service, to ensure a seamless customer journey
- Supporting additional projects, such as accounting assistance, financial clean-ups, and brainstorming for process optimization
Benefits
- Inclusive environment: bring your whole self!
- Learning & development
- Fresh fruits, muesli & drinks in the office
- Flexibility to work remotely from almost any country
- We love having dogs in the office
- Multiple offerings for mental health wellbeing
- Hybrid working model and office in the heart of Berlin
You have a background in tourism or are eager to learn more about this industryYou effectively prioritize various tasks without losing sight of deadlinesYou successfully obtained a Bachelor degree in a related fieldYou work accurately, conscientiously and with team spiritAnd last but not least, a love for travel!You are an open-minded and flexible person who does not mind a good challengeYou are comfortable with MS Office suite (especially Excel) and cloud based solutions such as Google sheets. Ideally you have worked with Salesforce or a similar tool beforeYou are fluent in English, German skills are a plusYou have an eye for detail and a high standard for the quality of your workExcellent communication and cross-team collaborationAnalytical thinking and data-driven decision-makingProactiveness and solution-driven mindsetCuriosity, eagerness to learn, and growth mindsetRigor, detail orientation, and organization
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Finance Operations (Receivables Agent) in Berlin Arbeitgeber: Tourlane
Tourlane ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet, in der IT-Spezialisten die Möglichkeit haben, ihre Fähigkeiten in einem innovativen, technologiegetriebenen Unternehmen weiterzuentwickeln. Mit flexiblen Arbeitsmodellen, einem jährlichen Selbstentwicklungsbudget von 1500 Euro und der Chance, an einem lebhaften Standort in Berlin zu arbeiten, fördert Tourlane nicht nur das berufliche Wachstum, sondern auch eine positive Work-Life-Balance. Zudem wird die Leidenschaft für Reisen und die Unterstützung vielfältiger Gemeinschaften großgeschrieben, was das Arbeiten bei Tourlane zu einer bedeutungsvollen und bereichernden Erfahrung macht.
