German Social Media Content Moderator

Role objective:Content Moderators play a key role in shaping Social Media by ensuring that all posts are aligned with the respective community standards. Alongside 12 other markets, our established team of German speakers in the vibrant city of Berlin is here to make sure that our partners' Social Media platform remains an enjoyable place for all its users. Join our international team and help us make Social Media a safer place for everyoneAs a Content Moderator at Majorel you will:Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelinesReview, block and delete content that goes against our client's community standardsCommit to deliver a high standard of accuracy and quality at all timesHave direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online spacesWhat's in it for you:An opportunity to make a positive impact on the digital world, by making Social Media a safer placeAn exiting task in an innovative sector with no direct customer contact – no calls or emails, we promiseOnboarding and integration within a multicultural team of 60+ nationalitiesRelocation assistance and financial support in case you're based outside of GermanyCompany-sponsored public transportation ticket, in-house resiliency support and a handful of company discounts for various external providersDaily company subsidized meal options from Convini for every dietary preferenceRegular team activities and an established Feel-Good Program to maintain your well-being and integration within our teamModern office space with adjustable working stations, break and relaxation rooms, massage chairs, PlayStation, boxing bag, table tennis and much moreMonthly gross salary of 2.668,50€ (based on 40H per week) + additional individual monthly performance incentive of up to 150€40% shift bonus for hours worked on Sundays, public holidays50% shift bonus for hours worked during the night shift (10pm-6:30am)The opportunity to grow and develop with Majorel Berlin – our rate of internal promotions is over 90%Ideally you have:Excellent German & English language skillsHigh awareness of the cultural and political situation, noteworthy social issues and popular trends in the market/region you will be supportingAn open mind to changing priorities and business processesA desire to work in a team-based, fast-paced, international environment where you'll need to embrace different cultures, nationalities and languagesAbility to work in rotating shifts (24/7)EU citizenship or a valid work permit for GermanyAbout us:Majorel is now Teleperformance.

With the acquisition of Majorel by Teleperformance, we can now offer even more exceptional services in more locations worldwide than ever before.We are Teleperformance – the global market leader in digital business process outsourcing. With 500,000 employees worldwide, we provide unique customer service and satisfied end customers in over 170 markets. We answer customer enquiries in more than 300 languages for our renowned clients from all industries.Teleperformance is home to a global family with people from various backgrounds and lifestyles.

We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.