Head of Growth — SaaS

Head of Growth — SaaS

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About the Role

We are looking for a Product & Growth Manager to determine what our engineering team should build and why.

You will sit between customers, analytics, growth, design, and engineering. Your responsibility is not simply to manage a backlog. You will identify customer problems and business opportunities and turn them into product improvements that increase activation, conversion, retention, and revenue.

What You’ll Own

  • Maintain and prioritize the product roadmap.
  • Analyze customer behavior and product usage.
  • Interview customers and investigate recurring problems.
  • Translate business requirements into clear specifications for developers.
  • Improve onboarding and first-time user experience.
  • Identify friction throughout signup, purchase, and product usage.
  • Develop product experiments and A/B tests.
  • Participate in pricing and packaging initiatives.
  • Analyze feature adoption and determine which functionality creates value.
  • Coordinate launches with engineering, growth, and customer support.
  • Maintain product KPIs and report results.
  • Identify features that should be improved, simplified, automated, or removed.

What Success Looks Like

  • Higher user activation
  • Higher free-to-paid conversion
  • Improved retention
  • Increased product usage
  • Faster time-to-value
  • Better engineering prioritization
  • Fewer unnecessary features
  • Revenue generated by product improvements

Who We’re Looking For

  • Experience managing SaaS products.
  • Strong analytical ability.
  • Comfortable working closely with engineers.
  • Understanding of UX and conversion optimization.
  • Ability to write clear product requirements.
  • Commercial mindset: understands that product decisions ultimately need to create customer and business value.
  • Strong communication skills.
  • Comfortable operating in a small company with limited bureaucracy.

Experience with PLG SaaS businesses is particularly valuable.

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