SAP Order Coordinator & Customer Service Specialist (m/w/d)

SAP Order Coordinator & Customer Service Specialist (m/w/d)

Location: Kraichtal
Employment Type: Full-time
Working Hours: 35 – 40 hours per week

About Us

Trio Personalmanagement is a regional personnel service provider with extensive expertise in employee leasing, recruitment, sales, customer service, and employee care. Our management and staff bring years of experience and a strong service mindset, ensuring professional and personalized support for both clients and candidates.

Your Responsibilities

• Act as the primary contact for customers regarding inquiries about quotations, prices, delivery times, and order status via phone and email, occasionally in English.
• Review and accurately enter customer orders into the SAP system, including scheduling and preparing all necessary documentation.
• Coordinate closely with internal departments such as logistics, sales, and accounting to ensure seamless order processing and fulfillment.
• Monitor delivery schedules and manage electronic data interchange (EDI) processes, identifying and resolving errors in collaboration with relevant teams.
• Develop and implement solutions to adapt to changing customer requirements or delivery conditions.
• Prepare and follow up on quotations based on established pricing models.
• Support the dunning process in cooperation with the accounting department.
• Maintain and update customer and order master data to ensure data accuracy and integrity.
• Collaborate with the sales team to process follow-ups from customer visits and sales activities.

Your Profile

• Completed commercial training or equivalent qualification.
• Experience in sales support, order processing, or customer service is advantageous.
• Proficient in SAP, ideally with experience in the Sales and Distribution (SD) module.
• Strong command of English, both written and spoken.
• Structured, service-oriented, and able to work independently.
• Confident user of MS Office applications.
• Excellent communication and teamwork skills.
• Valid driver’s license and own vehicle are a plus.

What We Offer

• Competitive salary package including bonuses and special payments.
• Secure, long-term employment with potential for permanent placement.
• Varied and engaging tasks that promote professional development.
• Assignments close to your residence.
• Statutory wage supplements including 100% holiday pay, 50% Sunday pay, 25% night shift allowance, and 25% overtime bonuses.
• Multilingual personal support (e.g., Polish, Macedonian, Serbo-Croatian, Turkish, Italian).
• Opportunities for further training and professional growth.
• Attractive social benefits.
• A respectful and fair working environment.

Equal Opportunity Statement

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of gender, nationality, ethnicity, religion, disability, age, or sexual orientation.

How to Apply

If you are interested in joining our dynamic team, please send your complete application documents including your earliest possible starting date and salary expectations preferably by email or visit our Trio office in Bretten.

We offer full- and part-time positions in various sectors including metalworking, mechanical engineering, services, healthcare, social work, education, electrical engineering, production, manufacturing, transport, logistics, warehousing, business, and administration.

Visit us at Jetzt bewerben and follow us on Facebook and Instagram.

Contact:
Trio Personalmanagement
Engelsberg 12, 75015 Bretten
Jetzt bewerben
Jetzt bewerben

Type of Personnel Requirement: Replacement
Collective Agreement: GVP