Business Analyst

Overview

Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. The EU Data Analytics team empowers data-driven decisions with accurate, timely, and actionable insights. As a Business Analyst, you’ll collaborate with EU Strategists and cross-functional teams to drive business growth. Joining the analytics team, you’ll own the full lifecycle—from data extraction to generating insights that inform decisions. Your role will include designing tracking systems, creating visualisations, building dashboards, and conducting exploratory analyses.

Responsibilities

• Conduct integrated analyses of market competition, trends, and business performance to generate actionable insights that fuel growth.
• Own and deliver the weekly market report, providing insights on market developments and tracking the progress of key projects.
• Partner with strategy, product, growth, and campaign teams across the EU, HQ, and global locations to align efforts with market growth strategies and global business goals.
• Proactively identify and quantify key issues, communicating findings and recommendations to stakeholders in a timely manner.
• Monitor and analyse critical business metrics, including demand, supply, traffic, funnel conversion rates, and market share.
• Identify key market trends and uncover new business opportunities through comprehensive data analysis.

Qualifications

• Experience in the travel industry and a portfolio of past work are a plus.
• Excellent communication and collaboration skills across teams and organizations.
• A self-starter with a curious mindset, comfortable working in ambiguity and fast-paced environments with minimal oversight.
• Strong analytical and statistical skills, with the ability to solve problems, uncover insights, and communicate them effectively to stakeholders.
• Strong SQL skills are a must, with proficiency in Tableau, Excel, BigQuery, and Hive for data analysis and visualization.
• Bachelor’s degree or higher in a quantitative field (e.g., Statistics, Economics, Mathematics, Engineering).
• 5+ years of experience in data or business analysis, with a proven track record of delivering actionable insights.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. At Trip.com Group, you can define your own trip by setting a goal and celebrate your progress.

Benefits

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfers are encouraged, and a global job-rotation program enables you to pursue a global career path and make a global impact.
• We provide learning opportunities to further your career in leadership capability, soft skills and professional expertise.
• We encourage flexible work arrangements.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and team events.

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