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- Aufgaben: Be the go-to person for high-value technical projects with advertisers and internal teams.
- Arbeitgeber: Join trivago, a leader in global travel, dedicated to making a positive impact.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, personalized coaching, and a supportive relocation package.
- Warum dieser Job: Make a real difference while developing your skills in a collaborative and inclusive environment.
- Gewünschte Qualifikationen: 2-4 years in Technical Account Management or related fields; strong communication and analytical skills required.
- Andere Informationen: Self-determined vacation, on-site gym, and a vibrant office culture await you!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Join us in making a difference
Our Technical Partnership Team is looking for a qualified Technical Account Manager to oversee and maintain new and existing campaigns with technical providers.
As a Technical Account Manager, you will work closely with our tech providers, build relationships with them, help them achieve their technical goals and overcome technical challenges. On top of that you should be able to provide accurate technical knowledge to support sales processes and strengthen the business relationship.
Are you a tech-savvy individual able to explain technical details and requirements, even to a non-technical audience? Then we look forward to hearing from you!
How you’ll make an impact:
- Be the primary interface between Sales & Account Management and technical teams.
- Collaboratively maximize advertisers by analyzing technical KPIs and consult on missing opportunities.
- Monitor API metrics to ensure swift and stable performance.
- Funnel advertiser requests with our development team to ensure flawless implementation changes.
- Coordinate with QA teams to confirm potential bugs and help advertisers to find solutions.
- Help to design process- and workflow-refinements to adapt to changes and ensure smooth team collaboration.
What you\’ll need to thrive:
- Clear understanding of XML and JSON web services (SOAP, REST).
- Ability to efficiently describe complex and technical issues.
- Excellent organization skills allowing you to prioritize effectively in accordance with internal and external stakeholders.
- Good communication skills empowering you to face external and internal stakeholders in a professional and mature way.
- Excellent analytical skills enabling you to detect data inconsistencies.
- Fluency in English (our company language).
Stand out with:
- A bachelor\’s degree or apprenticeship in Business Informatics, Computer Science or any other relevant technical field.
- Basic knowledge of object-oriented programming.
- Experience with Salesforce and Jira.
- 1-3 years\‘ work experience in Technical Account Management, Quality Assurance or related field.
Recruiting process for this role:
- Introduction Call
- Case Study
- Technical Interview/ Case Study Presentation
- Final Interview
Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at . Join us in our mission to make a positive impact on global travel, we look forward to your application!
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Technical Account Manager Arbeitgeber: trivago
Kontaktperson:
trivago HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Account Manager
✨Tip Number 1
Familiarize yourself with XML and JSON web services, especially SOAP and REST. Understanding these technologies will help you communicate effectively with both technical teams and advertisers.
✨Tip Number 2
Brush up on your analytical skills by practicing how to identify data inconsistencies. This will be crucial when monitoring API metrics and advising on performance improvements.
✨Tip Number 3
Develop your communication skills to articulate complex technical issues clearly to non-technical audiences. This will enhance your ability to build strong relationships with key accounts.
✨Tip Number 4
Gain experience with tools like Jira, as familiarity with project management software can streamline your collaboration with internal teams and improve your efficiency in managing technical initiatives.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Account Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager. Familiarize yourself with the key tasks mentioned in the job description, such as collaborating with internal teams and managing technical initiatives.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in Technical Account Management or related fields. Mention specific projects where you successfully managed technical issues or collaborated with multiple stakeholders.
Showcase Technical Skills: Make sure to highlight your proficiency in XML, JSON, and any relevant programming knowledge. Provide examples of how you've used these skills in previous roles to solve complex problems or improve processes.
Tailor Your Application: Customize your application materials to reflect the language and values of trivago. Use keywords from the job description and demonstrate your understanding of their mission to make a positive impact on global travel.
Wie du dich auf ein Vorstellungsgespräch bei trivago vorbereitest
✨Understand the Technical Landscape
Make sure you have a solid grasp of XML and JSON web services, including SOAP and REST. Be prepared to discuss how you've used these technologies in past roles, as this will demonstrate your technical proficiency.
✨Showcase Your Communication Skills
Since you'll be acting as a liaison between technical teams and advertisers, practice articulating complex technical issues in simple terms. Prepare examples of how you've successfully communicated with non-technical stakeholders in the past.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've identified data inconsistencies or analyzed technical KPIs in previous positions. Highlight any specific tools or methods you used to derive insights and improve performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot technical issues or coordinate with multiple teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
