Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Be the go-to person for high-value technical projects with advertisers and internal teams.
- Arbeitgeber: Join trivago, a leader in global travel, dedicated to making a positive impact.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, personalized coaching, and a supportive relocation package.
- Warum dieser Job: Make a real difference while developing your skills in a collaborative and inclusive environment.
- Gewünschte Qualifikationen: 2-4 years in Technical Account Management or related fields; strong communication and analytical skills required.
- Andere Informationen: Self-determined vacation, on-site gym, and a vibrant office culture await you!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Join us in making a difference
Our Technical Account Management team is looking for a Technical Account Manager who is the interface for collaboration between multiple internal teams and our advertisers, while taking technical ownership of high priority initiatives with our Key Accounts.
Ready for the challenge? Read on and apply now!
How you’ll make an impact:
- Act as the primary point of contact for high-value, complex technical initiatives involving Advertisers, Technical teams, and Sales & Account Management.
- Collaborate with Sales Account Manager, Advertisers, and internal stakeholders to provide consultation and troubleshoot assigned topic areas.
- Develop and maintain strong relationships with Key Accounts through email, calls, and Technical QBRs.
- Review different API documentations, check endpoints provided and test each one for proper function and response.
- Work together to maximise advertisers‘ performance by analysing technical KPIs and advising on opportunities for improvement.
- Monitor API metrics to ensure smooth and consistent performance.
- Channel advertiser requests to the development team to ensure seamless implementation changes.
- Coordinate with QA teams to verify potential bugs and assist advertisers in finding solutions.
- Contribute to designing process and workflow refinements to adapt to changes and ensure seamless team collaboration.
What you’ll need to thrive:
- Effective communication skills to build successful relationships.
- Proficient understanding of XML and JSON web services (SOAP, REST).
- Ability to effectively articulate complex technical issues to non-technical audience.
- Exceptional organizational skills to prioritize effectively with internal and external stakeholders.
- Outstanding analytical skills to identify data inconsistencies.
- Understanding of URL tracking.
- Fluency in English (our company language).
- Ability to work both collaboratively and independently as part of a team.
Stand out with:
- 2-4 years of experience in Technical Account Management, Technical Customer Service, or a related field.
- Basic understanding of object-oriented programming.
- Experience using Jira.
What you can look forward to:
This is why at trivago, we prioritize your development, offer personalized coaching through Likeminded, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library.
Moving to join us?
No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together.
Life happens.
We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, 2 WFH days weekly, the chance to work remotely for 20 days abroad, free access to the Heynanny platform for personalized nanny assistance, and an on-campus kids room.
Enjoy your office days.
Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, stay healthy with our on-site gym and sports classes, and enjoy the comfort of ergonomic desks and focused work areas.
Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. Should any questions arise before you apply, feel free to reach out to us at . Join us in our mission to make a positive impact on global travel, we look forward to your application!
#J-18808-Ljbffr
Technical Account Manager Arbeitgeber: trivago
Kontaktperson:
trivago HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Account Manager
✨Tip Number 1
Familiarize yourself with XML and JSON web services, especially SOAP and REST. Understanding these technologies will help you communicate effectively with both technical teams and advertisers.
✨Tip Number 2
Brush up on your analytical skills by practicing how to identify data inconsistencies. This will be crucial when monitoring API metrics and advising on performance improvements.
✨Tip Number 3
Develop your communication skills to articulate complex technical issues clearly to non-technical audiences. This will enhance your ability to build strong relationships with key accounts.
✨Tip Number 4
Gain experience with tools like Jira, as familiarity with project management software can streamline your collaboration with internal teams and improve your efficiency in managing technical initiatives.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Account Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager. Familiarize yourself with the key tasks mentioned in the job description, such as collaborating with internal teams and managing technical initiatives.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in Technical Account Management or related fields. Mention specific projects where you successfully managed technical issues or collaborated with multiple stakeholders.
Showcase Technical Skills: Make sure to highlight your proficiency in XML, JSON, and any relevant programming knowledge. Provide examples of how you've used these skills in previous roles to solve complex problems or improve processes.
Tailor Your Application: Customize your application materials to reflect the language and values of trivago. Use keywords from the job description and demonstrate your understanding of their mission to make a positive impact on global travel.
Wie du dich auf ein Vorstellungsgespräch bei trivago vorbereitest
✨Understand the Technical Landscape
Make sure you have a solid grasp of XML and JSON web services, including SOAP and REST. Be prepared to discuss how you've used these technologies in past roles, as this will demonstrate your technical proficiency.
✨Showcase Your Communication Skills
Since you'll be acting as a liaison between technical teams and advertisers, practice articulating complex technical issues in simple terms. Prepare examples of how you've successfully communicated with non-technical stakeholders in the past.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've identified data inconsistencies or analyzed technical KPIs in previous positions. Highlight any specific tools or methods you used to derive insights and improve performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot technical issues or coordinate with multiple teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
