Join us in making a difference
Our Technical Partnership Team is looking for a qualified Technical Account Manager to oversee and maintain new and existing campaigns with technical providers.
As a Technical Account Manager, you will work closely with our tech providers, build relationships with them, help them achieve their technical goals and overcome technical challenges.
On top of that you should be able to provide accurate technical knowledge to support sales processes and strengthen the business relationship.
Are you a tech-savvy individual able to explain technical details and requirements, even to a non-technical audience? Then we look forward to hearing from you!
How you’ll make an impact
- Be the primary interface between Sales & Account Management and technical teams.
- Collaboratively maximize advertisers by analyzing technical KPIs and consult on missing opportunities.
- Monitor API metrics to ensure swift and stable performance.
- Funnel advertiser requests with our development team to ensure flawless implementation changes.
- Coordinate with QA teams to confirm potential bugs and help advertisers to find solutions.
- Help to design process- and workflow-refinements to adapt to changes and ensure smooth team collaboration.
What you\'ll need to thrive
- Clear understanding of XML and JSON web services (SOAP, REST).
- Ability to efficiently describe complex and technical issues.
- Excellent organization skills allowing you to prioritize effectively in accordance with internal and external stakeholders.
- Good communication skills empowering you to face external and internal stakeholders in a professional and mature way.
- Excellent analytical skills enabling you to detect data inconsistencies.
- Fluency in English (our company language).
Stand out with
- A bachelor\'s degree or apprenticeship in Business Informatics, Computer Science or any other relevant technical field.
- Basic knowledge of object-oriented programming.
- Experience with Salesforce and Jira.
- 1-3 years\' work experience in Technical Account Management, Quality Assurance or related field.
Recruiting process for this role
- Introduction Call
- Case Study
- Technical Interview/ Case Study Presentation
- Final Interview
Thank you for considering a career at trivago!
Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do.
We understand that embarking on a new job opportunity is a blend of excitement and curiosity.
Should any questions arise before you apply, feel free to reach out to us at
. Join us in our mission to make a positive impact on global travel, we look forward to your application!
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Technical Account Manager Arbeitgeber: trivago
Trivago ist ein hervorragender Arbeitgeber, der eine dynamische und inklusive Arbeitsumgebung bietet, in der Mitarbeiter ihre Leidenschaft für Verbraucherforschung und strategische Markenentwicklung entfalten können. Mit einem starken Fokus auf persönliches Wachstum und Zusammenarbeit fördert trivago die Entwicklung von Fähigkeiten durch spannende Projekte und interdisziplinäre Teamarbeit. Die zentrale Lage des Unternehmens ermöglicht zudem einen einfachen Zugang zu einem lebendigen Arbeitsumfeld, das Kreativität und Innovation anregt.
