Store Manager (Flagship Berlin)

About Tylko

Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production. With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.

About the role

As part of our ongoing growth we are currently looking for a Store Manager to lead our flagship Berlin store. In this role you will be responsible for ensuring an exceptional customer experience that reflects Tylko’s design-first, customer-centric philosophy. You’ll combine operational excellence with inspirational leadership, making the store a destination for design lovers and a key driver of brand growth in Germany.

Key Responsibilities

• Lead day-to-day operations of the Berlin flagship store, ensuring smooth execution of all processes

• Recruit, train, and inspire a high-performing team of sales and design specialists

• Deliver an outstanding customer experience, blending design advice, service excellence, and brand storytelling

• Own store KPIs: foot traffic, conversion rates, customer satisfaction, and sales performance

• Build and maintain community engagement through events, collaborations, and local partnerships

• Ensure the store reflects Tylko’s brand standards in visual merchandising, service, and overall atmosphere

• Collaborate closely with HQ teams in Warsaw and Berlin on marketing, retail operations, and customer insights

What We Offer

• A chance to shape Tylko’s flagship retail presence and influence our physical retail strategy

• Competitive salary with performance-based bonus

• Employee discount on Tylko products

• Inspiring work environment in the heart of Berlin

• Opportunity to grow within a fast-scaling European design brand

• Access to training, development, and cross-team collaboration with HQ

Qualifications

• Proven experience in retail management, ideally within design, lifestyle, or premium consumer brands

• Strong leadership skills with a hands-on, motivating approach

• Excellent communication in German and English

• A passion for design, interiors, and creating inspiring customer experiences

• Results-driven mindset, comfortable with KPIs and performance metrics

• Flexibility to work weekends and evenings as required by retail operations