bJob Description /bbHead of Product Strategy Product Support – Low Power GNSS /bbr/The Head of Product Strategy and Product Support leads a cross-functional team of Product Managers (PM), Application Engineers (AE), and Marketing Communication professionals within the Standard Precision and Low Power GNSS Business Unit (SPL).br/This role combines strategic and operational responsibility for the SPL product portfolio, with a specific focus on low power GNSS solutions, covering product strategy, lifecycle management, business development, and second-level customer support.br/As the key interface between business strategy, technology, and customer-facing functions, this role ensures SPL products are competitive, aligned with market needs, well-positioned, and effectively supported in the field. The role requires strong technical depth to bridge customer use cases and internal RD execution.br/br/bYour Responsibilities /bbr/bStrategic Planning Product Leadership /bliOwn the product line strategy, with emphasis on blow power GNSS applications and market segments /b /liliDefine long-term product vision aligned with business growth targets, competitive positioning, and evolving GNSS market trends /liliOversee product business plans across the portfolio, ensuring alignment with Integrated Business Planning (IBP) and profitability targets /liliEvaluate customer feedback, ecosystem dynamics, and technology evolution to identify portfolio gaps and innovation opportunities /li bProduct Lifecycle Cross-Functional Execution /b liLead the definition, translation, and prioritization of product requirements based on customer needs /lilibTranslate customer requirements into clear, actionable technical specifications for RD teams /b /liliCollaborate closely with Engineering to ensure feasibility, differentiation, and time-to-market alignment /liliGuide go-to-market strategies including launch plans, marketing collateral, evaluation kits, reference designs, drivers, demonstrators, and pricing frameworks /liliEnsure product documentation and positioning remain accurate and compelling throughout the lifecycle /li bSales Customer Engagement /b liLead the Application Engineering team to deliver effective support across pre-sales, design-in, and post-launch phases (nice to have) /liliPartner with Sales and Key Account Managers to drive major opportunities and competitive positioning /lilibActively engage with customers /b, building strong relationships and gathering deep insights to validate product-market fit /liliEnsure structured tracking and management of customer interactions using bSalesforce /b /liliEquip sales teams with up-to-date training, competitive “fighting guides,” and product messaging /liliAct as escalation point for critical customer issues (e.g. RMAs, field issues) /li bTechnical Market Interface /b liSbtrong hardware competencies /b is required to understand how GNSS chips are integrated into end-customer systems and solutions /liliAnalyze full system architectures (module, antenna, power management, host integration) to ensure optimal product fit /liliAct as a bbridge between customers and RD /b, ensuring market requirements are realistic, prioritized, and well-defined /li bTeam Leadership Organizational Impact /b liManage, mentor, and develop Product Managers and Application Engineers /liliFoster collaboration across RD, Sales, and Marketing teams /liliDrive accountability through clear objectives, KPIs, and outcome-based execution /liliPromote continuous improvement in both product development and customer support processes /li bProduct Support Leadership (Nice to Have) /b liExperience in bleading product support or application engineering teams /b is highly valued /liliAbility to oversee or evolve bcustomer support structures and processes /b is a strong plus /li br/bYour Skills and Experience /b liMaster’s degree in Engineering or related technical field; MBA is a plus /liliProven experience in product strategy, product management, or product support in semiconductor, GNSS, or embedded systems domains /lilibStrong expertise in low power GNSS or related positioning technologies is highly preferred /b /lilibSolid hardware/system-level understanding /b, including chip-to-system integration /liliDemonstrated ability to translate customer needs into technical requirements for RD /lilibHands-on experience with Salesforce or equivalent CRM tools (mandatory) /b /liliStrong experience in bcustomer-facing roles and direct customer interaction (mandatory) /b /liliLeadership experience managing cross-functional and distributed teams /liliSolid understanding of PL, pricing strategies, and market dynamics /liliExcellent communication and stakeholder management skills /liliCustomer-centric mindset with a pragmatic and solution-oriented approach /liliTrack record of growing business /li bWhat are your perks? /b liA multicultural and international company with over 60 different nationalities /liliProject-based activities working with colleagues across the globe /liliA start-up and innovation mindset while in the process of scaling-up processes and efficiencies /liliHybrid working model flexible working hours /liliA strong learning environment and regular career discussions /liliCompany Performance Bonus /liliSport activities and Team events /lili… and discover even more by talking with us! /li
Senior Director of Product Strategy and Support Arbeitgeber: u-blox
Als Arbeitgeber in Thalwil (Zürich) bietet unser Unternehmen eine dynamische und multikulturelle Arbeitsumgebung, die über 60 Nationalitäten vereint. Wir fördern eine innovative Denkweise und bieten flexible Arbeitszeiten sowie ein hybrides Arbeitsmodell, das es unseren Mitarbeitern ermöglicht, ihre Karriere aktiv zu gestalten und sich kontinuierlich weiterzuentwickeln. Mit regelmäßigen Karrieregesprächen und einem starken Fokus auf Teamaktivitäten schaffen wir eine unterstützende Kultur, die sowohl persönliche als auch berufliche Erfolge feiert.
