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- Aufgaben: Be the hero behind the scenes as a dispatcher handling emergency calls and managing incidents.
- Arbeitgeber: Join the US Army Installation Management Command, a leader in emergency services and community safety.
- Mitarbeitervorteile: Enjoy 30 days of annual leave, holiday pay, and a solid pension plan with Allianz.
- Warum dieser Job: Make a real impact in your community while working in a diverse and secure environment.
- Gewünschte Qualifikationen: Must have a Hauptschulabschluss, firefighter certification, and strong English and German skills.
- Andere Informationen: Expect rotating shifts and on-call duties; heavy lifting required.
Fire Alarm and Communications Center Dispatcher
Stuttgart, Germany
Announcement Number: 23AUG0HR006A0X589547-2
Open Date: 2024-05-21
Work Schedule: Full-Time
Salary Range: 3468.42- 4124.24 Euro
Pay Plan: P2
Series: 0081
Grade: 02/04
Organization: US Army Installation Management CMD, USAG Stuttgart, Directorate of Emergency Services, Fire Protection & Prevention Division
Type of Appointment: Permanent
Announcement Type: Internal/External
Area of Consideration: Current INTERNAL Local National Employees throughout Germany and EXTERNAL Local National Applicants residing in Germany.
Major Duties: Serves as a dispatcher with office duties at USAG Fire Alarm Communications and Control Center (FACC). Operates the electronically controlled emergency desk, handling assigned fire and other emergency calls, including emergency engineer and medical emergency calls. Executes management, incident control, administrative, and clerical duties.
Qualification Requirements:
- P-2: Minimum Basic Requirements: E&T Level I (completed lower secondary school / Hauptschulabschluss) PLUS German certification as basic firefighter (abgeschlossene Feuerwehrgrundausbildung, gemaess Feuerwehrdienstvorschrift 2 (FwDV2).
- P-4: Minimum Basic Requirements: E&T Level I PLUS German certification as basic firefighter PLUS completed training in accordance with US Forces Fire Protection Program guidelines.
- General Experience: 2 years of creditable general experience demonstrating the ability to follow directions and understand a variety of instructions, regulations, and procedures.
- Required Training: HN radio communicator training, dispatcher training, and DoD Hazmat Awareness, Telecommunicator I and II within 1 year of final job offer.
- Language Proficiency: English and German Language Proficiency Level C1 required.
- Office automation skills required.
- Driver’s license class B required.
Conditions of Employment: Permanent full-time position (256 hrs./month). Rotating shift work, weekends, and holiday work required. Heavy lifting up to 45 lbs. required. On-call duty required. Incumbent may be required to perform TDY within Germany.
We offer a global employer that stands for cultural diversity and equal opportunities, employment in an international environment, high job security, and attractive pay under German tariff agreements including:
- 30 days of annual leave; 36 days for severely handicapped employees
- Vacation and Christmas pay (total of 13 monthly salaries)
- Various additional social benefits (e.g., employer pension scheme through Allianz group insurance)
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Fire Alarm and Communications Center Dispatcher Arbeitgeber: U.S. Army Garrison Benelux
Kontaktperson:
U.S. Army Garrison Benelux HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Fire Alarm and Communications Center Dispatcher
✨Tip Number 1
Familiarize yourself with the specific duties of a dispatcher in emergency services. Understanding the nuances of handling fire and medical emergency calls will give you an edge during interviews.
✨Tip Number 2
Make sure to highlight any relevant experience you have in emergency response or communication roles. This can include volunteer work, internships, or previous jobs that demonstrate your ability to handle high-pressure situations.
✨Tip Number 3
Since language proficiency is crucial for this role, practice your English and German communication skills. Being able to switch seamlessly between the two languages will be a significant advantage.
✨Tip Number 4
Research the US Army Installation Management Command and familiarize yourself with their values and mission. Showing that you align with their goals can make a positive impression during the selection process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Fire Alarm and Communications Center Dispatcher
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Fire Alarm and Communications Center Dispatcher position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any relevant experience you have in emergency services, dispatching, or related fields. Be specific about your roles and responsibilities in previous positions.
Language Proficiency: Since the position requires proficiency in both English and German at a C1 level, make sure to clearly state your language skills in your application. If you have certifications or proof of language proficiency, include them.
Tailor Your Application: Customize your cover letter to reflect your understanding of the organization and the specific role. Mention why you are interested in working with the US Army Installation Management CMD and how your skills align with their needs.
Wie du dich auf ein Vorstellungsgespräch bei U.S. Army Garrison Benelux vorbereitest
✨Prepare for Emergency Scenarios
Since the role involves handling emergency calls, it's crucial to familiarize yourself with common emergency scenarios. Practice how you would respond to different types of emergencies, including fire and medical situations, to demonstrate your readiness.
✨Showcase Your Language Skills
Given the requirement for C1 proficiency in both English and German, be prepared to switch between languages during the interview. This will not only showcase your language skills but also your ability to communicate effectively in a bilingual environment.
✨Highlight Relevant Experience
Discuss any previous experience you have in dispatching or emergency services. Be specific about your responsibilities and how they relate to the duties of a Fire Alarm and Communications Center Dispatcher.
✨Understand the Organization's Values
Research the US Army Installation Management Command and its values. Understanding their commitment to cultural diversity and equal opportunities can help you align your answers with their mission and demonstrate that you are a good fit for the organization.
