Account Representative, Eats SMB INT (Sales Plan)

About the role and team

Leading Product Operations for Mobility Marketplace means sitting at the high-stakes intersection of product, operations, and business to transform how the world moves.

You will lead the team responsible for launching and scaling pricing, matching and incentives products across all 70+ markets in which Uber Operates.

You should be able to understand all the complex algorithms which drive Uber’s marketplace while keeping a close eye on how they balance different business tradeoffs.

The pace here is intense, and the path is rarely scripted.

You’ll need to thrive in ambiguity, making critical calls with imperfect information while leading through influence across a complex global organization.

This role is for a resilient leader with a "driver" mindset who finds energy in the messiness of finding the right balance between navigating org realities to create maximum impact

• What you’ll do
• Lead and coach a high-performing team of Product Operations Managers, setting clear direction and building a culture of accountability in a high-velocity environment.
• Navigate competing priorities and internal complexity to align executive stakeholders on a unified global product strategy.
• Own the end-to-end go-to-market strategy, making hard trade-offs on where and when to launch products to maximize business impact.
• Turn complex business insights and "on-the-ground" reality into clear, actionable product improvements that solve real-world customer pain points.
• Unblock product development by influencing cross-functional partners in legal, finance, and engineering without direct authority.
• Identify and fix operational friction points within the product stack to increase velocity and transparency across the organization.
• Basic Qualifications
• Minimum 10 years of experience driving successful programs in a high-growth product or operations environment.
• Experience directly managing and developing a team of professional individual contributors.
• Experience with data analysis and using metrics to inform critical business decisions.
• Bachelor’s degree or equivalent professional experience.
• Must be able to work from the designated hub office location.
• Preferred Qualifications
• Proficiency in SQL and experience building complex data stories independently.
• Domain expertise in managing multi-sided marketplaces in similar or other industries
• Proven ability to lead through influence and navigate ambiguity at the executive level.
• Grit and systems-thinking mindset to solve for long-term scalability rather than quick fixes.

For San Francisco, CA-based roles: The base salary range for this role is USD $230,000 per year - USD $255,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp.

All full-time employees are eligible to participate in a 401(k) plan.

You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one.

If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture.

Unless approved for full remote work, employees must spend at least 50% of their time in-office.

Some roles, like those at greenlight hubs, require full-time in-office presence.

Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

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