SUPPORT ENGINEER (m/w), Home Office

Role – Sr. Support Engineer- SAP PP/PM Job Type – Employment Contract ( 1+ year) German Speakers Required Location – Complete remote from Germany Summary: We are seeking a talented SAP PP professional to join our dynamic team. The ideal candidate will be responsible for managing and optimizing the production planning processes within the SAP system. If you have a strong background in SAP PP/PM and a passion for driving operational efficiency, we want to hear from you! Responsibilities: Design, configure, and implement SAP PP / PM modules to meet business requirements Collaborate with cross-functional teams to streamline production processes Analyze and troubleshoot production planning issues Provide training and support to end users Ensure data integrity and system accuracy Analyze business requirements and translate them into SAP PP solutions. Configure SAP PP module including Master Data (BOM, Routing, Work Centers), MRP, Production Orders, and Capacity Planning. Integrate SAP PP with other modules (MM, SD, QM, WM, ECTR). Application support – Incident Management, Change Management, Service Request Management, Problem Management: Respond to and resolve tickets, incidents, service requests and change requests within pre-defined SLAs Collaborate with cross-functional teams to design and implement solutions Analyze business processes and recommend improvements for efficiency Provide end-user support, training, and documentation. Participate in SAP implementation, upgrade, and rollout projects. Troubleshoot and resolve issues related to production planning and execution. Collaborate with business stakeholders to improve production processes using SAP best practices. Qualifications: Bachelor\’s degree in Computer Science, Information Technology, or related field 6+ years of experience in SAP PP implementation and support Strong understanding of manufacturing processes and quality management principles Good understanding of SLAs and ITIL processes from an Application Support perspective (such as Incident Management, Change Management, Service Request Management and Problem Management) Excellent communication and problem-solving skills Certification in SAP PP module is a plus