Client Account Manager WM (Mandarin speaker)

h3Key Responsibilities /h3 pDo you want to proactively go the extra mile with us to help clients? /p h3Job Type /h3 pFull Time /p h3Job Reference # /h3 p BR /p h3City /h3 pZürich /p h3Key Responsibilities /h3 pDo you want to proactively go the extra mile with us to help clients? Are you focused on the details, even when under pressure? /p pWe’re looking for a Client Account Manager to: /p ul lisupport client advisors in delivering exceptional client service and experience; /li lisupport client advisors in administrative, risk and legal and compliance related tasks and duties; /li limanage daily business in HNW/UHNW client servicing and provide high quality service; /li libe the point of entry for processing client orders, e.g. stock orders, foreign exchange, loans and deposits; /li libe the direct contact for daily banking activities and administrative work for our clients; /li limanage daily client transactions and carry out inquiries and troubleshooting; /li liperform account maintenance tasks and client-related processes; e.g. account opening and closing, suitability /li /ul previews, initial and recurring KYC and due diligence; /p ul lisupport client advisors when they are on business trips and assist in preparing client meetings. /li /ul h3The team /h3 pYou’ll be working in the Client Service Team (CST) WM APAC Switzerland - Taiwan Team in Zurich. /p pAs Client Account Manager you'll play an important role in our delivery of bespoke client services. /p pOur combined eff orts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey. /p pDiversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. /p pIt strengthens our business and brings value to our clients. /p h3Your Skills And Experience /h3 ul liFinancial Services experience, ideally within a client facing team either minimum 1 years in financial services industry, or minimum 2 years in other relevant commercial sectors; /li lifluency in English is mandatory, knowledge of Mandarin will be considered as an asset; /li liproven ability to execute tasks and being solution oriented; /li liworks with discretion, diligence and adaptability to changing business or operation needs; /li ligood communication and interpersonal skills will can help you succeed in the role; /li listrong attention to detail and ability to maintain accuracy under pressure; /li lisound record of being a team player with strong sense of responsibility and productive collaboration; /li liyou’re curious to explore how AI can improve how we build, deliver and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standard and ethical use. /li /ul h3About Us /h3 pUBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe. /p pWe know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers. /p h3Join us /h3 pAt UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. /p pWe’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us. /p h3Contact Details /h3 pUBS Business Solutions SA /p pUBS Recruiting /p h3Disclaimer / Policy statements /h3 pUBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. /p #J-18808-Ljbffr